Premier Inn Hemel Hempstead West
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bourne End
Premier Inn Hemel Hempstead West
A41 Service Area, Bourne End, Hertfordshire, HP1 2SB, United Kingdom
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Country ramble or city break? You can do both at Premier Inn Hotel Hemel Hempstead West, with the Hertfordshire countryside and central London within easy reach. And, with plenty of transport links nearby, you'll be in a great spot for business too. Spend the morning walking the rolling chalk hills of the Chilterns, with maybe a pit stop at a pub for some lunch. Then in the afternoon you could take the family to Whipsnade to see the UK's biggest zoo. Or why not take a train into London to do some shopping in the West End? Then come back to the hotel for a meal in our restaurant, the Kitchen, and a comfy bed in your room.Show More
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Amenities
ParkingFree
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Property Description
Country ramble or city break? You can do both at Premier Inn Hotel Hemel Hempstead West, with the Hertfordshire countryside and central London within easy reach. And, with plenty of transport links nearby, you'll be in a great spot for business too. Spend the morning walking the rolling chalk hills of the Chilterns, with maybe a pit stop at a pub for some lunch. Then in the afternoon you could take the family to Whipsnade to see the UK's biggest zoo. Or why not take a train into London to do some shopping in the West End? Then come back to the hotel for a meal in our restaurant, the Kitchen, and a comfy bed in your room.
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3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 40 Reviews
Surroundings
Airport: London Luton Airport
(25.3 km)
Airport: Heathrow Airport
(39.5 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Single
Non-smoking
Daily housekeeping
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Accessible Double Room
Non-smoking
Daily housekeeping
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2
Double Room
Non-smoking
Daily housekeeping
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Twin Room
Non-smoking
Daily housekeeping
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Guest Reviews
3.8/5
Good
40 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Bourne End
AI Summary
The location is perfect for relaxation outside the city center. Guests appreciate the incredibly comfortable beds, spacious bedrooms, and effective cooling. Rooms are noted to be very clean.
Guest User
March 12, 2025
Poor parking facilities for disabled guests, the parking is on a sloped, uneven surface. No safety briefing upon arrival. Room is inaccessible if travelling alone, you will need assistance. There is no independent ease of access. Doors are very heavy and only open one way, which is towards you when going to the so-called accessible room. Impossible for wheelchair users, or those on crutches. Bathroom has no shower seat, rails are not placed well and narrow the bath. Bath is not wider at one end, for ease of carer, when helping an individual in or out of the bath.
Guest User
February 27, 2025
Check in experience was the worst display of customer service I’ve ever encountered - rude, aggressive, condescending behaviour, and completely unprofessional. Apparently, Premier Inn now have a ‘policy’ where you have to book a time slot for breakfast or you can’t have one - not that there’s any notification of this when booking the hotel online or being given the opportunity to select a time slot for breakfast when adding the £10.99 breakfast option. There’s a McDonalds next to the hotel, I ended up having breakfast there where it was served without the attitude.
Guest User
February 25, 2025
Felt needed to write a review after our one night stay last night, after reading some of the other 1* star reviews I had a massive panic and tried to canx or change hotels. So arriving last night I had very very low expectations. BUT was very pleasantly surprised. Lots of parking. Gentleman on front desk very friendly asked what we was doing and then gave some advice about our harry potter tour. Room completely fine and in keeping with other hotels in this chain, comfy beds tea and coffee facilities. Can confirm that no fire alarms went off through the night and the restaurant was very much open (unlike other reviews) Not buffet like most premier inn but cooked to order and was very very nice. Good selections of continental products as well. Interacted with 3 staff during our stay. Gentleman on front desk, lady this morning running breakfast area and the chef who helped bring the breakfast over. All were nothing but helpful and polite. Unable to find fault with them. Would recommend and stay again great location for harry potter tour. Thank you.
Guest User
February 8, 2025
Lovely, clean and tidy rooms. Great food from the restaurant. Livea and nilima deserve a special mention for being the most happy, friendly and bubbly staff. They made the stay even better with there amazing personalities. Great service all round
Guest User
January 30, 2025
This has to be the worst premier inn I have ever stayed at. Had to Waite 30 minutes to be offered a drink then another 30 minutes to get my food Witnessed other guests experiencing the same level of service Then told this morning that there are no cooked breakfast This place needs closing
Guest User
January 28, 2025
We had a great stay, after reading reviews I won’t lie I was a little bit worried but the hotel was lovely!! It was clean and had everything we needed. The staff were pleasant on arrival. We only stayed for one night but would definitely stay again. Free parking and only a 10 minutes drive from the Harry Potter Studio Tour.
Guest User
January 23, 2025
This Premier Inn is a good location for me, but price is always the deciding factor for my choices. This venue 'usually' has charming staff, but currently they seem not to be too attentive to the "customers" needs. I might try a different venue
Guest User
January 21, 2025
I come to this hotel often and I must say the staff are lovely 100% great customer service thanks to minnu and Kayleen are always happy to go out of there way to help and to make my stay happy they always have a smile when they help customers and off course the lovely manager neniliy she’s always greets the customers with a lovely smile thankyou to all the team . See you all soon
Services & Amenities
Most Popular Amenities
Parking
Free
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Parking
Parking
Free
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:£9.50 (approx. Rp 200,973) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Paying at the Hotel
Property Description
- Number of Rooms: 62
Country ramble or city break? You can do both at Premier Inn Hotel Hemel Hempstead West, with the Hertfordshire countryside and central London within easy reach. And, with plenty of transport links nearby, you'll be in a great spot for business too. Spend the morning walking the rolling chalk hills of the Chilterns, with maybe a pit stop at a pub for some lunch. Then in the afternoon you could take the family to Whipsnade to see the UK's biggest zoo. Or why not take a train into London to do some shopping in the West End? Then come back to the hotel for a meal in our restaurant, the Kitchen, and a comfy bed in your room.