Tomass L
10 Mei 2025
For the past 3 years, my family and I have been exploring different hotels in Turkey, and this year we chose to stay here for a week with a large group of friends (18 of us in total). While we had a fun trip thanks to the amazing company, I have to say we were disappointed by the hotel itself. On the positive side, the rooms were clean and comfortable, and the hotel facilities were well-maintained. But unfortunately, the service left a lot to be desired. It felt like there simply weren’t enough staff to cover everything—bartenders were also waiters, the kids’ club staff doubled as entertainment for adults, and fitness trainers were helping with equipment rentals etc. Everyone seemed stretched thin, and sadly, that showed in their lack of enthusiasm and attention to guests. Communication was also a challenge, as very few staff spoke English, making it difficult to ask questions or get help. We’ve come to expect excellent service in Turkey, so this was a real letdown. As for the food, it was repetitive and a bit bland, with a limited selection that didn’t really change throughout the week. All in all, we made the best of it thanks to being with good friends, but I wouldn’t recommend this hotel if you’re looking for great service, variety, or a truly memorable experience.
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