Ayub S
22 Desember 2024
Resort Review: Coco Bodu Hithi, Maldives – A Regretful Honeymoon Experience We stayed at Coco Bodu Hithi from December 18th to 22nd for our honeymoon, booking 2 nights in a Private Beach Villa with Pool and 2 nights in an Escape Water Villa with Pool. Unfortunately, this resort turned out to be a huge disappointment and spoiled what was meant to be a memorable occasion. Key Issues: 1. Floral Bed Decoration The so-called “honeymoon decoration” was laughable—just green leaves strewn across the bed, looking more like an office inauguration setup than a romantic gesture. A honeymoon decoration should have charm and warmth, but this was unimaginative and disappointing. 2. Complimentary Canoe/Kayak Ride We were promised a complimentary canoe or kayak ride, but every single day, we were told the weather was bad. While this may happen, there was no courtesy shown to offer an alternative or compensation for the missed activity. This lack of flexibility and thoughtfulness was frustrating. 3. Complimentary Photoshoot The complimentary photoshoot was another disaster. Our host, Aida, claimed it was scheduled for 4 PM, but no one informed us about the timing in advance. Couldn’t they have sent a reminder or called us in the morning? This lack of communication reflects poor management and customer service. 4. Food Quality and Bias The food experience was abysmal, especially for Indian guests. The Indian options were limited to dal and rice every day, making us feel like we were eating prison food. The buffet catered almost entirely to European guests, with no effort to include variety for other cuisines. When we complained to the chef about the lack of Indian options, he openly admitted they don’t prepare Indian food because there aren’t many Indian guests. This blatant bias against Indian visitors was insulting, especially given the premium cost we paid for the stay. 5. Discriminatory Treatment The staff showed clear favoritism toward European guests. They greeted them warmly, pulled out chairs in restaurants, ensured buggies were readily available, and attended to their tables regularly. In contrast, we had to call for water or any basic service repeatedly. Even during the farewell to the seaplane, the host chatted at length with the European couple but completely ignored us and another Asian couple. This behavior made us feel like second-class guests, which is unacceptable in any hospitality setting. 6. Room Condition The Escape Water Villa was far from the luxurious experience advertised. The doors didn’t open properly, lighting was inadequate, and there weren’t enough power outlets for charging. The bathtub lacked essentials like bubble bath supplies, and the villa showed visible signs of aging. As for the Beach Villa, it was supposed to have direct beach access, but our villa faced a water boundary instead. When we asked about this, we were told the beach access villas were booked, but we noticed they were all given to European guests—a
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