Home2 Suites by Hilton Birmingham Downtown

Great

Watch out it’s a coin toss between bed bugs and scabies on the beds. I sprayed Lysol and bed bugs spray and came home to bites all over my body. The staff was nice. However the accommodations were not at the level they were two years ago. No one from the hotel has reached out, very disappointed as this could impact others.

NEVER AGAIN. EVER. Front desk service was absolutely horrible. Selective professionalism. Caucasian auditor extremely impatient with stealth rudeness. The African American auditors (with the exception of the small one who was sweet) were rude-per usual-to other African American guests. Show your true colors when you interview so guests will want to return. Rooms were filthy and felt dirty. Parking fee of $20 per night is rip-off. I parked on the street one night but was still charged for two nights AFTER we checked out with no prior knowledge. Please retrain your staff and clean the walls and sinks in your room. My flesh crawled the entire time. Can’t say it enough-WORST DESK STAFF EVER.