Ulasan Angsana Bintan

We stayed in the sister hotel before and the lovely beach is what brought us back. Food and service was excellent but the hotel is old and facilities visibly tired/old. We were under the impression that they were previously closed for renovations but it doesn’t look refreshed at all. For the same amount of money, there are better options on the island.

Friendly staff . Beautiful location . Unfortunately it is monsoon so no water sports . Kudos to housekeeper Edi who make sure my room is clean and well supplied with water and ice cubes .Breakfast is delicious . Menu changes with new varieties . Had our dinner at Lotus cafe . Food is good too . Saffron at Banyan Tree is good too but expensive . Went to Banyan tree for spa . Excellent massage worth the money spent . Good trip for rest and relaxation . The downside that there is no shopping and everywhere is far . The TV reception is poor and could be improved .

1st time to Bintan and distance from bintan ferry terminal to our hotel is 10-15mins drive Given free upgrade from 1 bedroom. So happy🤩. Room is clean and spacious. breakfast spread is good and has lots of variety. Good place to relax but not for shopping becos there is no mall in Bintan and u need to travel to tanjung pinang if u wanna shop but don't expect it to be like Batam.

It’s an ok hotel. Good sized room but quite outdated Service is very slow Staff are friendly Best location and good pool

We just had a very enjoyable and satisfied 2 nights stay at Angsana Bintan. All staff are very friendly, always with welcoming smiles and attentive to our needs. The services are quick and efficient. The rooms are clean and comfortable. Shuttle bus to ferry terminals are prompt and organized. Breakfasts are with great variety of foods and beverages, nice and delicious. All 5 of us (Myself and family) very much enjoyed our stay!! Would love to come back again in future.

Staffs are friendly and polite. Room was look nice but a lot of ants were crawling on the formula that we brought for our baby.

The environment and service are great. Thanks!

"Perfect getaway! Friendly staff, beautiful beach, great food, beautiful bar by the beach and lovely room with sea view. Enjoyed the pool and Spa.” Special mention to Ms. Hotna for the great service, made our stay more comfortable from start to finish.

Here is very good.. al the stff are good especially Hotna and Dila at reception. They always great me with smile.. this is my first time going to Bintan. The beach very good and clean, the room very clean, the ambiance also very nice. Definitely will come back again.

Our family of three checked into Angsana Bintan during the 3rd week of June holiday. We were pleasantly surprised that the resort was not overcrowded. The breakfast buffet spread was simple but sufficient. We booked the family island suite and was thrilled by the spacious rooms. Although there is a kitchenette, there were only teaspoons, cups and glasses available with no other utensils. Thankfully the lady in the cafe was kind enough to cut an apple for me as she could not pass me a knife. Wiwik and Suparman were welcoming despite having to climb up and down the stairs to bring us our food. Hotna and her front desk colleagues were always ready to help us with our queries. The crew that helped to clean our room were diligent and helpful too. This is a cosy resort which made us felt like we're staying in a family run place. Our unit is very near the pool and the beach. We pampered ourselves by strolling along the white sandy beach and clear seawater. My husband tried the Javanese massage and gave a thumbs-up too. Overall, this is the place for families looking for a quiet getaway, to go slow or just do nothing.

The staff attended to the kids actively! They are friendly and approachable, did lots of crafts with kids. Shower the kids with lots of warm,care and love! Parents can go for a break while dropping kids at kids club! Excellent service! Compliments go to both the staff, Maria and Tari!

Angsana Bintan is definitely top-notch and above what we expected as compared to other places like Club Med and Shangri-La beach resorts we been to. Kids Club was great which our kids age 7 and 5 loved so much, especially the staff Fransisca! Housekeeping, restaurant staff and reception staff were all very helpful and attentive, making you feel like home and as if all are your personal butlers. Cassia staff (e.g. Maruli) and reception also service our needs at the same high level of service even though we are from Angsana, such as making restaurant reservations for us and arranging buggy pickups from Cassia reception instead as it was nearer to our Family suite. Suite facilities was fantastic and clean. Very well maintained. Really impressed with Banyan Tree Group for maintaining such high standards in its hospitality service and we certainly would select Banyan Tree group of hotel brands in our next vacation!

We were greeted with the beautiful smile of Hotna. Her hospitality and kind words made our stay memorable. The resort is well maintained and close to the beach with awesome activities and restaurants with sumptuous food. Thank you Angsana management for the wonderful stay at your residence. Thanks Sam Jacob

Excellent stay in Angsana. We arrived in the morning and we were greeted by the ever cheerful, Hotna. She always have a genuine smile on her face and always ready to assist. And I think this is quite common with everyone working here, they are very accommodating and cheerful. The Xana bar is a great hangout place where you can sit by the couch with the view of the beach. The bbq buffet on a Saturday night I think is great with a wide variety of choices. We also tried the spa and it’s also really good, very relaxing ! Many thanks to the 2 masseurs who did our massages for 2 consecutive days 😊. All in all a relaxing stay.