Angsana Bintan

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Angsana Bintan
Jalan Teluk Berembang, Laguna, Bintan, Riau Islands, 29155, Indonesia
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8.0/10
SGFamily
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9.0/10
Arnie Taufik

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10/10
Liane C
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8.5/10
Qifan

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10/10
Pengguna Anonim
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9.0/10
KK247

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9.0/10
Tamu

Dari Tamu (42)

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8.0/10
SGFamily
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9.0/10
Qifan
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8.0/10
SGFamily
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9.0/10
Arnie Taufik
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9.0/10
Arnie Taufik
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7.5/10
Mama2

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10/10
Elle Ja
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10/10
Liane C

Foto hotel lainnya (44)

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10/10
Elle Ja
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10/10
Tamu
Kategori Foto
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Angsana Bintan

8.4/10
Luar Biasa
52 ulasan
Ulasan terverifikasi
Lokasi8.6
Fasilitas7.7
Layanan8.9
Kebersihan8.4
nurhuda
Kamar Twin Angin Laut
Check-in Apr 2025
Bepergian dengan teman
1 ulasan
9.0/10
Sangat Baik
Diposting pada 13 Mei 2025
Excellent service from the concierge to the servers to the spa staff. They are also very accommodating. They made an effort to speak in english eventhough I spoke in their local language. Also fast responses when we communicated via email. Liked the room I was given as well due to the unobstructed view of the sea. However, The resort could use with more lights at the pathway as its still quite dark when walking about the resort at night.
Terjemahkan
Tanggapan dari Properti: Dear nurhuda,Thank you for your kind review and for highlighting the excellent service you received from our concierge, dining, and spa teams. Glad to hear that our team made you feel welcome and well taken care of throughout your stay, including the prompt communication prior to your arrival.I am also happy to know you enjoyed the comfort of your room and its beautiful sea view, one of the features our guests often fall in love with.We appreciate your feedback regarding the lighting along our pathways. Your comments are well noted, and we are looking into ways to enhance visibility and comfort for our guests walking around the resort at night.Thank you once again for staying with us. We hope to welcome you back for another relaxing and memorable experience.Warm regards,Alpha EldiansyahArea General Manager
Liane C
Kamar Twin Santai Pulau
Check-in Mar 2025
Traveler solo
1 ulasan
10/10
Fantastis
Diposting pada 24 Apr 2025
As a first time solo traveler, I would say I did not have anything planned the moment I reached the resort. But my goal for this trip was mainly a getaway from everyday city life and it did reach my purpose. There are activities that can be in and around the resort. First time tried kayaking and archery. All the staffs were super friendly. From reception, activities, restaurant staff until check out. I went during an off peak season, so even passing by a staff at the lobby of the Lotus Cafe, I was shocked that I was greeted by the staff with my name.
Terjemahkan
Tanggapan dari Properti: Dear Liane C,Thank you for sharing your experience with us. It is truly heartwarming to hear that your first solo trip brought you the peaceful escape you were hoping for. I am glad you had the chance to try new activities like kayaking and archery, it sounds like a memorable adventure!Your kind words about our team mean a great deal. Whether at reception, the restaurant, or out and about on the resort grounds, they always strive to create a genuine connection with our guests. Being greeted by name, even in passing is one of those small touches that reflects the care we hope every guest feels here.We are honored to have been a part of your first solo journey, and we hope to welcome you back again soon whether for another quiet retreat or your next adventure.Warm regards,Alpha EldiansyahArea General Manager
Qifan
Kamar Tempat Tidur Ukuran Queen Sea Breeze
Check-in Mar 2025
Bepergian dengan teman
4 ulasan
9.0/10
Sangat Baik
Diposting pada 19 Mei 2025
get food and living conditions within the resort, but not much to do outside or nearby bring insect repellent as places in tropical climate usually have mosquitoes bring sunblock if you are concern of getting sunburn while out on the beach
Terjemahkan
Tanggapan dari Properti: Dear Qifan,Thank you very much for your kind words. I am delighted to hear that your stay with us was such a pleasant and memorable one. It is wonderful to know that our team’s hospitality made a lasting impression, especially Dila, Chemil, and Warso. I will be sure to pass along your appreciation to them personally.We are also thrilled that you enjoyed the spa treatment. Our team at the spa takes great pride in creating deeply relaxing experiences, and your recognition means a lot to them.Thank you once again for recommending us. We hope to welcome you back soon for another peaceful and rejuvenating escape by the sea.Warm regards,Alpha EldiansyahArea General Manager
Elle Ja
Kamar Tempat Tidur Ukuran Queen Sea Breeze
Check-in Jan 2025
Traveler solo
1 ulasan
10/10
Fantastis
Diposting pada 9 Feb 2025
I thoroughly enjoyed my whole time at Angsana Lagoi, Bintan. The staff and the service are outstanding. The amenities are acceptable. Regarding the food room service, the portions are ample, and it's tasty. Also, the breakfast buffet. I enjoyed it. I highly suggest it and plan to return. The team is genuine and consistently supportive. Thank you. ^^
Terjemahkan
Tanggapan dari Properti: Dear Elle Ja,Thank you so much for sharing your wonderful experience at Angsana Bintan. We are thrilled to hear that you thoroughly enjoyed your stay with us and that our team made such a positive impact on your visit. Your kind words about our staff and service are deeply appreciated – we truly believe in creating authentic and supportive experiences for our guests, and it’s heartening to know that we succeeded during your stay.We’re also glad that you enjoyed the food, especially the room service and breakfast buffet! Your feedback on the portion sizes and the quality of the meals will surely be appreciated by our culinary team.It warms our hearts to know that you plan to return, and we can’t wait to welcome you back for another memorable stay. Thank you once again for your kind recommendation, and we look forward to hosting you again soon.Warm regards,Alpha EldiansyahArea General Manager
Mama2
Suite Keluarga Pulau
Check-in Des 2024
Keluarga
1 ulasan
7.5/10
Diposting pada 2 Feb 2025
We went there in 2018, the facilities are slightly run down though the room are still nice. We took a family suite for 6 pax. The restaurant for the dining needs improvement haven’t changed since 2018. However, we went there for my husband’s 40th birthday i had informed them in advanced and received this nice surprise. Overall it’s still nice for families with kids.
Terjemahkan
Tanggapan dari Properti: Dear Mama2,Thank you for returning to Angsana Bintan and for choosing us to celebrate your husband’s milestone 40th birthday! We’re so glad to hear that we were able to surprise you with something special for the occasion – it was truly our pleasure to be a part of such a memorable celebration.We appreciate your feedback regarding the condition of some of our facilities. While we continuously strive to maintain of our resort, we understand that certain areas may require attention. Your comments are incredibly valuable, and we’ll make sure to share them with our team as we look into further enhancements for the future.We also note your feedback regarding the restaurant and dining options. Our culinary team is always working on new ideas to elevate the dining experience, and we’ll certainly take your suggestions into consideration as we continue to improve.We’re delighted that, despite these areas, you still found the resort to be a great option for families, and we truly hope to welcome you and your loved ones back for another special visit.Thank you once again for sharing your thoughts with us, and for making us a part of your family’s celebration.Warm regards,Alpha EldiansyahArea General Manager
Tamu
Kamar Twin Santai Pulau
Check-in Apr 2025
Traveler solo
3 ulasan
10/10
Fantastis
Diposting pada 3 Mei 2025
Friendly staff overall Fantastic
Terjemahkan
Tanggapan dari Properti: Dear Value guest,Thank you for your kind words! We are thrilled to hear that you found our team friendly and your overall experience fantastic. Your feedback means a lot to us.We look forward to welcoming you back again soon.Warm regards,Alpha EldiansyahArea General Manager
SGFamily
Kamar Tempat Tidur Ukuran Queen Sea Breeze
Check-in Apr 2025
Keluarga
2 ulasan
8.0/10
Luar Biasa
Diposting pada 9 Mei 2025
Customer service was top notch.
Terjemahkan
Tanggapan dari Properti: Dear SGFamily,Thank you for your kind words! We are delighted to know that our customer service made a positive impression. I will share your feedback with the team and they will truly appreciate it.We hope to welcome you back again soon for another relaxing getaway.Warm regards,Alpha EldiansyahArea General Manager
Tamu
Kamar Twin Santai Pulau
Check-in Nov 2024
Traveler solo
5 ulasan
9.0/10
Sangat Baik
Diposting pada 29 Des 2024
I play golf at the nearby Laguna Bintan Golf Course and have returned again to stay at Angsana Bintan. A special mention to the main restaurant manager at Angsana who is very attentive and helpful. The spa at Angsana Bintan is great and the masseurs and staff provide a very good service. One issue is that they charge you if you take away the bedroom slippers and the beach slippers without actually telling you in advance. I was almost caught out to pay about 20USD for this which is a bit preposterous for a 5 star hotel! My room had twin beds of generous size each with lots of room to move around, a working desk, a lounging sofa and a balcony with furniture. The room offered a great view of the beach and the sea. See photo of the view from the room balcony.
Terjemahkan
Tanggapan dari Properti: Dear Value guest,Thank you for choosing to stay with us at Angsana Bintan once again. We are absolutely delighted to hear that you had such an enjoyable time, especially with your golf outing at the nearby Laguna Bintan Golf Course!Your kind words about our team, particularly the restaurant manager, and our spa services, are truly appreciated. We are glad to know that the attentiveness and helpfulness of our staff made your experience even more special. I will certainly pass along your compliments to the team – they will be thrilled to know their efforts have made a positive impact on your stay.Regarding the issue you raised about the slippers, please accept our sincerest apologies for any misunderstanding. We understand how important transparency is, and we will be sure to improve communication with our guests regarding any additional charges. Rest assured, your feedback has been shared with our management team so we can ensure this doesn’t happen again in the future.We are also pleased to hear that your room provided the comfort and beautiful views you were hoping for. It’s wonderful to know you had a relaxing space to unwind and enjoy the surroundings.Thank you once again for sharing your experience with us. We look forward to welcoming you back to Angsana Bintan in the future, where we will continue to strive for excellence in providing memorable moments.Warm regards,Alpha EldiansyahArea General Manager
TanRoger
Kamar Twin Angin Laut
Check-in Feb 2025
Keluarga
2 ulasan
8.5/10
Luar Biasa
Diposting pada 4 Apr 2025
Nice beach with nice people
Terjemahkan
KK247
Kamar Tempat Tidur Ukuran Queen Sea Breeze
Check-in Mar 2024
Keluarga
5 ulasan
9.0/10
Sangat Baik
Diposting pada 6 Apr 2024
We stayed in the sister hotel before and the lovely beach is what brought us back. Food and service was excellent but the hotel is old and facilities visibly tired/old. We were under the impression that they were previously closed for renovations but it doesn’t look refreshed at all. For the same amount of money, there are better options on the island.
Terjemahkan
Tanggapan dari Properti: Dear KK247,Thank you for sharing your experience following your stay in Angsana Bintan. I am sorry to note that we have not meeting your expectation fully.We have taken on board your feedback on the hotel’s condition; general maintenance is taken place and will ensure that the necessary measures are taken in order to improve the overall experience.As for the feedback on our pricing, it is something that we constantly are monitoring and I can assure you that we are in line with the competitive hotels in the area.I hope to welcome you soon back to Bintan.Sincerely,Alpha EldiansyahArea General Manager