Bintan Agro Beach Resort & Spa

Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather. Pool was small. More for soaking chilling than swimming. Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels. My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing. The wait staff were nice and patient. Breakfast was much better. Many dishes and choices. This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.

After reading some reviews about  Agro Hotel Bintan, I decided to stay there since it was close to the dive center where I planned on diving, the sea view room was very large, newly remodeled, and very clean. Hotel staff are very helpful, specifically Yuni, she is always greeting guests with a smile and answered all my questions. The included breakfast was good, different varieties of food to suit all visitors, my only small dislike was the food at the two restaurants there, food always came out semi cold and not very tasty. I will definitely stay there again.

Food Is Ok. No other activity to do. No bar. Limited items on store.

Nice seaside rooms, friendly staff.