Four Points by Sheraton Bintan, Lagoi Bay

入住Tips：下了巴士馬上辦理入住，不然排隊很慢。退房時可以12:30再辦理，不然也是排半天隊。 房間除了包含每天的早飯，入住期間還包含一頓午餐或晚餐。兩個餐廳，無論單點還是自助，味道都不太敢恭維。而且海邊的Lagoi餐廳午餐時間蒼蠅飛來飛去。Pool Bar的服務員英文似乎不太好，溝通不暢。 除了餐食，酒店其他設施還不錯，泳池很舒服，房間設施也不錯。小童俱樂部比較小，很多玩具都壞了。 酒店位置不錯，有自己的沙灘，沙灘上都有酒店的躺椅、懶人沙發等。從碼頭坐巴士到酒店也不遠。 總體性價比不錯。

1박에 이정도 금액으로 이 정도 숙소면 매우 가성비 죽여줍니다 바탐에서 가서 위치가 구석이었지만 충분히 즐거웠어요 옆에 맛집도 몇몇개 있어서 굳이 비싸게 리조트 안에서 안먹어도 돼서 좋았어요 다른 후기들 보면 청결문제를 이야기하는 사람들이 많던데 크게 제 눈엔 크게 거슬리지않았어요 방음이 안되는게 좀 신경쓰였지만 침대쪽에선 안들리더라구옹

衞生: 我留了2萬印尼盾小費，但是連續兩晚沒有人來打掃衞生 服務: 沒有中文服務。電話點啤酒，沒有任何後續。 環境: 不錯，餐廳有BBQ自助大概330人民幣/人，還有表演，餐廳的服務很好，會隨時觀察用餐情況，泳池很大。

The hotel has free shuttle bus service from the ferry terminal. The staff are friendly and approachable. They allowed early check in before 3pm. The location is good, near Lagoi bay. The Lagoi Plaza is just 5 mins walk from the hotel. We had a nice lunch and dinner at Warung Yeah. There are some mini marts there. We can buy some snacks and drinks there. The Lagoi beach is beautiful. My son enjoyed the sand play there. We had a wonderful stay at Four points!

A Truly Memorable Stay at Four Points by Sheraton Bintan Lagoi My recent stay at the Four Points by Sheraton Bintan Lagoi in room 8006 was simply outstanding, thanks to the incredible staff who went above and beyond to make our family feel welcome. Their dedication to service and genuine warmth was evident at every turn. First and foremost, the entire crew working at the hotel deserves immense praise. From the moment we arrived, we were consistently greeted with smiles. It felt like everyone, no matter what they were doing, would pause their work just to acknowledge and greet my family as we walked past. This simple gesture made a huge difference and contributed greatly to the welcoming atmosphere. I also want to give a special shoutout to a particular male staff member at the Rempah Kitchen restaurant where we had breakfast. My child was only eating a banana, a sausage, and a hard-boiled egg, and this staff member, wearing a different uniform, showed incredibly sharp observation. He quickly noticed my child's limited choices and came over to our table. He proactively offered to get him something else, like pasta, and even offered him a hot chocolate. His attentiveness and kindness were truly remarkable and made us feel so cared for. My apology for not getting your name. Lastly, a big thank you to our exceptional housekeeper, Mr. Bahar. His attention to detail was impeccable. Every day, he left dedicated notes for us, which were such a thoughtful and personal touch. The different animal towels he created daily were a particular highlight—they always sparked conversation and brought so much joy to my son. The staff at this hotel are what make it truly special. Their amazing service, attentiveness, and friendly attitudes made our family vacation an unforgettable experience. We can't wait to return.

포 포인츠 빈탄에서의 숙박은 전반적으로 만족스러웠습니다. 직원들은 친절했고, 요청을 드리면 바로 반영해주려는 태도가 인상적이었습니다. 특히 리조트의 분위기는 여유롭고 편안해서 다시 오고 싶은 마음이 들었습니다. 다만 아쉬운 점은, 사전에 이메일로 객실 컨디션 관련 요청을 전달했고 호텔에서도 답변까지 주셨는데, 실제 체크인 시 제 방에는 반영되지 않았다는 점입니다. 결국 제가 다시 확인해야 했고, 그 과정에서 시간이 지체되었습니다. 다른 일행의 객실에 더 좋은 컨디션으로 배정된 점은 다소 실망스러웠습니다. 이런 부분만 개선된다면 훨씬 더 만족스러운 경험이 될 것 같습니다.