DoubleTree by Hilton Biloxi

We have stayed at the doubletree several times but it seems to be in need of updating. The room smelled pretty bad and the carpet probably needs to be replaced. The shower pressure was very weak. Location is great, staff are very friendly but the rooms need some work done.

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

Awesome hotel !!

Liked the complimentary water and cookies on check in. Room was very clean. Elevators and parking lot needed a good tidy-up. Front desk staff friendly. Nice breakfast, reasonably priced.

The young man that checked us in was not friendly at all. In the reviews everyone said they were greeted. That didn't happen. There is beach access if you walk across a busy highway with an on ramp that wraps around the hotel. So then we go to the pool. It was full of leaves. We push the button for the hot tub it didn't work. They said oh its broken but the water is warm. I could have sat in the tiny bath tub. I had a room in the front it was so loud from the traffic. Please dont be fooled by the description on their website.

The young lady at the front desk name Precious was a great help with directions and were to go for entertainment! She was very professional and polite! She is a must keep on your staff!

Breakfast was under amenities but we had to pay for it and parking was fine I paid all that money to stay there and had to pay for breakfast

Nice comfortable and clean room. Friendly staff. Quiet place. The outdoor parking is an issue during bad weather. There isn’t much room in the front for drop off.

Everything was great. Lauren was a huge help for us. We will be coming back, anytime we stay in Biloxi, because of her.