Ulasan Holiday Inn Bern - Westside

The amenities are limited without fridge in the room.

性價比不錯的酒店，離市中心20分鐘的小火車。前台永遠是那麼的高冷，好在有問題還是按流程及時解決的。 會送伯爾尼城市一日票，可以解決遊覽的交通費。酒店和商場相連，吃飯完全不成問題。還有個巨大的泳池遊樂項目可以免費使用。

Als Stadt bummeln nicht geeignete Aber für ein Wellness und Spaß Weekend perfekt inklusive Einkaufszentrum 🤪

房間條件一般，門鎖還是壞的，介於國內漢庭和全季之間

很好。各方面都好。

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.

Great place. Great swimming park

The hotel staff is very friendly and professional. Our room was basic but clean with a comfortable bed, excellent shower, free WIFI, and small flatscreen TV. Dogs are allowed. The hotel has a parking garage that can be reached by an elevator and is connected to a shopping mall. Free public transportation is offered direct to and from Bern city (~20 minutes). We had a great time and will be back!

Location is very convinient if you use bernaqua. But poor english level for receptionists. If you are not german speaker don't expecting the information in details. Answer rudely even if they didn't understand my question at the front desk. There is No professionnalisme ! Check well your credit card bill after check out ! They took some cost from my credit card, which i didn't use, without asking or checking further. No word of sorry or try to solve quickly because 'it's very busy season now'