25hours Hotel Bikini Berlin

Dissappointing... We come here for more than six years, and it goes seamlessly down. In the evening is the sauna neglected, nobody comes to replenish towels and water cups, not to mention that "renovation" meant the removal of the fridge, which used to offer free soft drinks and bottled water after the saune. Just two sorts of tea (if you can sustain that four kind of black tea means four sorts of tea...). Nobody controls the sauna temperature anymore, one day it was crispy hot, last time one could fall asleep inside... The rooms cannot be heated, just cooled. If you try to turn air condition off, you can´t, and they need the approval of the building´s owner to change the set temperature for the entire hotel. Last time they offered us a heater, now we had to change room for extra charge. All staff seemed overwhelmed with the complaints, except for apologies there is nothing to get in exchange for the wasted time and money... Room keys don´t always work in the elevator or on the floor. Extra coding for the sauna works every now and then. Staff overwhelmed, room orders come very late or not at all. No coffee sets whatsoever.

Great location and trendy hotel. Love the attention to details to make travellers comfortable.

Ganz tolles Hotel. Etwas ganz Spezielles. Mit Blick auf den Zoo. Selten so ein schönes Erlbnis gehabt.