Hilton Cancun, an All-Inclusive Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

Hilton Cancun, an All-Inclusive Resort

No.17 of Premium Hotels in Cancun
Benito Juarez, Quintana Roo, 77500, Mexico
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hotel overview picture
Highlights
Superb views
Ideal location
Lots to do
Top local pick
Delicious breakfast
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Amenities
Restaurant
Alcohol-free rooms (on request)
Outdoor swimming pool
Snorkeling
Spa
Fitness room
Private parkingFree
Bar
All Amenities
Property Description
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 dining experiences, a 6300 m² indoor-outdoor convention center, a fully equipped gym, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.
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8.8/10
Very Good
The service was excellent Environment: good Hygiene: very good Facilities: good
All 136 Reviews
Surroundings
Airport: Cancún International Airport
(14.9 km)
Landmarks: Quinta Real Yaxché Weddings & Events
(3.2 km)
Landmarks: Moon Palace Nizuc - Cancun
(3.2 km)
Landmarks: Play Room Nizuc
(3.3 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(4.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

King Room With Sunset View
6

King Room With Sunset View

1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Corner Ocean Front King Room
6

Corner Ocean Front King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Room, 2 Queen Beds (Swim-Up)
5

Room, 2 Queen Beds (Swim-Up)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Ocean view
Towels
Room Details
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Swim up Pool Side One Bedroom Suite
3

Swim up Pool Side One Bedroom Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Two Queen Room With Tropical View
5

Two Queen Room With Tropical View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Toothbrushes
Room Details
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Room, 2 Queen Beds, Ocean View, Corner
3

Room, 2 Queen Beds, Ocean View, Corner

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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One-Bedroom King Suite-Ocean Front
3

One-Bedroom King Suite-Ocean Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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Family Suite, 2 Bedrooms
4

Family Suite, 2 Bedrooms

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Swim up Tropical Vw Two Queen Beds Guestroom
4

Swim up Tropical Vw Two Queen Beds Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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High Floor King Room With Oceanfront

High Floor King Room With Oceanfront

1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Room, 1 King Bed (Swim Up Pool View)
5

Room, 1 King Bed (Swim Up Pool View)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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King Room With Tropical View
3

King Room With Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
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King Room With Roll-in Shower-Mobility Accessible
5

King Room With Roll-in Shower-Mobility Accessible

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
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OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED
4

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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Sunset View Two Queen Beds Guestroom
2

Sunset View Two Queen Beds Guestroom

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Swim-up King Room With Tropical View
3

Swim-up King Room With Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
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Oceanfront King Room
3

Oceanfront King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Ocean Front Room With Two Queen Beds
2

Ocean Front Room With Two Queen Beds

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Deluxe Suite, 1 King Bed, Ocean View
4

Deluxe Suite, 1 King Bed, Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Ocean view
Room Details
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Suite, 1 King Bed, Ocean View (Parlor)
4

Suite, 1 King Bed, Ocean View (Parlor)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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One-Bedroom Suite with Two Queen Beds-Ocean Front
4

One-Bedroom Suite with Two Queen Beds-Ocean Front

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
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Suite, 2 Queen Beds (Swim Up Pool View)
4

Suite, 2 Queen Beds (Swim Up Pool View)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Room Details
Check Availability
Suite, Oceanfront (Swim-Up)
4

Suite, Oceanfront (Swim-Up)

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothbrushes
Toothpaste
Wi-Fi in room
Stair-free main entrance
Room Details
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Presidential Two Bedroom Suite
9

Presidential Two Bedroom Suite

1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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Connecting Ocean View Room
1

Connecting Ocean View Room

1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Ocean view
Towels
Room Details
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Guest Reviews

8.8/10
Very Good
136 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities8.9
  • Location8.6
  • Service8.6
Average for similar properties in Benito Juarez
Most Mentioned
AI Summary
Guests appreciate the spacious, clean rooms and impeccable cleanliness. They also enjoy the excellent hardware facilities, including an inclusive meal plan and stunning sea views from the swimming pools.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 12, 2025
The room is big and clean. The sanitation is very good. We are on the sea side, with a nice view and good service. The facilities are complete! I will recommend it to my friends!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 8, 2025
Very good all-inclusive hotel. I tried every restaurant. Suitable for friends or family to vacation. There are also many performances and activities. The scenery is also beautiful. It takes a long time to drive into the hotel from the main road.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 23, 2025
The hotel is relatively new and clean. The overall facilities are good. The location is not far from the 7-character hotel area, which is a good location. The three restaurants that require reservations are delicious, but the buffet is average. The bar and snake in the lobby are good, and they are also included in the package, which is very convenient. The only drawback is that the beach is relatively small (but the sand is very fine, and the water plants are cleaned up in a timely manner). In fact, the waves in Cancun are relatively large, and it is not very suitable for swimming in the sea, so it is almost enough to just play in the swimming pool. Although there are many hotels in Cancun, the ones with good locations are relatively old, and most of the new ones are not in the 7-character hotel area. Overall, this hotel is still worth recommending.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2025
Review of Hilton All-Inclusive Cancun Our group of 14 had an absolutely fantastic time at the Hilton All-Inclusive Cancun! The resort exceeded our expectations in many ways, and we made some wonderful memories during our four-day stay. The food was a major highlight—we dined at nearly all the restaurants, and every meal was delicious. Our favorite was the Italian restaurant, followed closely by the steakhouse and the Mexican restaurant. However, securing reservations was a bit of a challenge, which was frustrating at times. One of our biggest concerns before arriving was food safety, especially after seeing numerous reviews about illnesses at many Mexican resorts. Thankfully, not a single one of us got sick, which was a huge relief. That said, we did notice some staff using the same tongs for raw and cooked meat on the grill, which was concerning. We also enjoyed nightly entertainment watching some highly skilled acrobatics! Overall, the resort provided an amazing experience for our large family, and we would absolutely return. With a few improvements in the reservation system and food handling practices, this place would be perfect!
M‍a‍h‍a‍m‍a‍d‍o‍u
February 18, 2025
Perfect 10/10
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2025
I would go back a thousand times! The staff is very friendly and attentive. The food at both the buffet and the pool is wonderful. I recommend that at the buffet, both for breakfast and lunch/dinner, you order your drink first because it is so big that it takes a while to serve. (Nothing important, but that way when you have chosen your food you already have the drink on the table). There are several restaurants that you have to book for lunch/dinner but they tell you everything at check-in. The pool has a towel service at no extra cost. Perhaps the alcoholic drinks would be of better quality; instead of fresh fruit for the cocktails they use syrups and that makes them taste a bit more artificial. Even so, they are good. Personally I did not like the tequila ones. It is far from the hotel zone so if you do not have a rental car, it will be expensive to leave the hotel. Even so, it is not a problem. If you need to leave, they call a taxi and that's it. And last but not least, we checked out at 12 as stated, but since our flight was leaving at night, they gave us a “day-pass” bracelet that allowed us to continue using the common facilities until 5:00 p.m. with all-inclusive as well.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 25, 2024
The room was nice and the service was great! I was going to go out the next day, but the hotel didn't allow Uber cars in, so I was sorry I couldn't go out. Later I saw that the hotel actually had a shuttle bus out, so I blamed my poor English!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2024
The service was excellent Environment: good Hygiene: very good Facilities: good
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Meeting room
Children's Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private parking is available At the hotel. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,100 (approx. Rp 932,482) per room per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 112
Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features 12 dining experiences, a 6300 m² indoor-outdoor convention center, a fully equipped gym, plus kids and teens clubs. Drink in ocean views from our suites and spend sunny afternoons in our two pools. The airport and Cancun’s Hotel Zone are within 20 minutes.

Frequently Asked Questions

What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?

The check-in time at Hilton Cancun, an All-Inclusive Resort is 15:00 and the check-out time is 12:00.

Does Hilton Cancun, an All-Inclusive Resort have a swimming pool?

Yes, Hilton Cancun, an All-Inclusive Resort has a pool.

Are pets allowed at Hilton Cancun, an All-Inclusive Resort?

Yes, pets are typically allowed at Hilton Cancun, an All-Inclusive Resort, but it's always best to call ahead to confirm.

Does Hilton Cancun, an All-Inclusive Resort provide breakfast?

Yes, Guests staying at Hilton Cancun, an All-Inclusive Resort can enjoy breakfast during their stay. Breakfast option(s): Gluten-free, Vegan, Vegetarian.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

Prices at Hilton Cancun, an All-Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hilton Cancun, an All-Inclusive Resort?

The closest airport is Cancún International Airport, and it is about 20 mins from hotel by car (14.9 km).

What is the cancellation policy for Hilton Cancun, an All-Inclusive Resort?

The cancellation policy for Hilton Cancun, an All-Inclusive Resort varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport14.89KM
Average Price FromIDR12967820
Hotel Star Rating5