Pierre & Vacances Benidorm Levante

Be careful they said they put my deposit back on my card but didn't! Emailed them no answer. Tried ringing no answer. Robbed me of 200 euros and I can see it's not the first time. Jet2 wouldn't help. Be careful! Would love the manager to contact me but can't see it can you?

Tower is a bed bug night mare Home covered in bites And 1000s to spray my house. There are many reviews saying the same Shame hotel burger was the best and it seemed clean Check beds take spray and anti histamines. But I suggest checking all hotels reviews before

Ignore the Bad Reciews, stayed here for 5 nights with my Two Teenage boys. Rooms spacious, Clean and Have Comfy Beds. Sofa Bed Is Very large and Comfy. Air Conditioning in the rooms is brilliant, 35 degrees and the room was like walking into a fridge!! Staff In the hotel are friendly and helpful, just treat them with respect and they will go above and beyond for you. Had to pay a €200 euro deposit to secure the room from breakages, and cleanliness. All you have to do is look after the room, strip the beds and place all the laundry on the bathroom floor, make sure all the cups etc have been washed and put away. Rember this is a self contained apartment hotel, so they don't clean your room every day or provide fresh linen. You can get fresh towels for €6, and there's loads in the pack. Our deposit was back on my card within minutes of checking out and the lady from reception checking the room. So the people calling this deposit a scam have obviously broken the rules or not bothered to respect the room!!! We couldn't get late checkout because the rooms are full for tonight, but there is secure luggage storage and showers by the pool. The drinks in the hotel Bar Are not overpriced, its pretty average for bars around benidorm. It takes 10 minutes to walk to the beach, or to the centre of town or to the centre of the old town. A taxi would cost you €5, but it's quite a nice walk either way. The location is great for all areas I would Definately return to this apartment if I was to return to benidorm.

Unfriendly and threatening signs about costs and losing deposit. I WATCHED THE RUDE RECEPTIONIST PUT MY DEPOSIT BACK ON MY CARD 10 DAYS AGO BUT THE 200 EUROS NEVER ARRIVED BACK INTO MY BANK! Terrible customer service and to be honest they are thief's, I have read i am not the first person this has happened too!

Before arriving was very concerned with some of the reviews. But we arrived just before midnight and receptionist was there to greet us, yes very blunt but this could be language barrier or just her personality. Even though we asked for apartments close together this didn’t happen and the group of 8 was split one on 3rd floor one on 19th floor. Apartments were large, spacious and clean, loads of amenities including a kitchen cleaning box, shampoo and shower gel, towels and linen. Maid service wasn’t included and if you required more towels or linen etc then there was a charge usually 6euros for each item. Two bed apartment had one double bed with bathroom including bath and overhead shower. Two single beds and ensuite with shower and toilet and almost king size sofa bed which was very easy to make. One bed apartment includes one bathroom, one double bed and one almost king size sofa bed. Balconies were huge almost same size as the one bed apartment itself. Apartment was clean and the few odd scrapes and wall marks as you’d expect. Came with working fridge and if you required kettle or iron all you had to do was ask reception. You are about a 10minute walk from everything or a cheap taxi ride. There is a bar/café which serves all drinks, snacks and hot food(recommend the pizza’s) Bar man was polite and friendly but if you were rude to him he would be rude back which Is fine as be treated as how you treat others. Pool was a nice size, clean but could do with a few more sunbeds. Toilets and showers available. Luggage storage room. Yes you have to pay a 200euro deposit but as long as you do as they ask (strip beds, wash up after yourself and generally make sure its clean) this will be refunded within 24hrs. Overall impressed. And would recommend for groups.

Absolutely fine had no issues kettle and hairdryer in room, room clean got clean towels in the 5 nights we stayed there no issues with staff would come back to this hotel refund given back straight away, the hill on way up is not to bad……………………….