Linda J
30 April 2025
We have visited this hotel at least twice a year for the past eight years. The location is perfect with great sea views and beautiful pool area. The staff are exceptionally polite, friendly and helpful, and nothing is a problem to them. The reception staff, Jose, Julia and Sylvia are excellent. The meals are mostly excellent, although slightly less choice we felt this time. The waitresses are excellent, Andrea, Christina, Aurora, Natalia, Brenda and Anna, they all work so hard and are so friendly and helpful. Roberto is a gentleman and very professional, he keeps things ticking over at all times. The chef Peña, is as ever unhelpful and rude and one lady said she was terrified of him, his attitude is not good and he likes to keep you waiting for no other reason than the fact that he knows it’s annoying you! The rooms are tired and in need of refurbishment, especially the balcony furniture, which is dire. The cleanliness standard in the hotel is normally excellent, however, our room, on arrival was not properly cleaned, the toilet and floors were roughly cleaned but I had to do it myself. All things considered it’s still a favourite of ours. The staff are just excellent and we can’t thank them enough.
Terjemahkan