It sounded good, it looked good but we didn't expect it to be as good as it was. My daughter and I booked a double room with a lake view for last week. It was easier to find than it said, it could not have been better located - it took us 4-5 minutes to slowly walk down the steps to the town and ferry port. (These steps that everyone refers to are not at all steep and they form a central path down the little lanes with interesting shops - enjoyable!). We arrived later than expected (but we did call to let them know) and were greeted by the owners who could not have been friendlier, more patient or helpful. Everything was clearly explained to us and we were shown our room which was simple but charming. The view was beautiful - more than we expected. Unlike some 5* hotels, everything worked as it should (wifi*). Extremely clean and comfortable, lots of hot water, fluffy towels and we had maid service every day. We had a little balcony with chairs. The garden under a vine was devine and vey tranquil.... the little family dog was gorgeous, friendly and made no noise at all. We couldn't fault this quaint and authentic little hotel - We were very comfortable and felt under no pressure - as is sometimes the case in larger hotels. *The only thing we found was no wi-fi (2nd floor) but the minute we mentioned it, the owner adjusted the router and it was on and worked perfectly. They bent over backwards to ensure our stay was a happy and comfortable one - so huge thank you K and Chia. My advice to travellers: be polite and respectful, ask if there is anything you want or do not understand and I can assure you that the staff will take great care to satisfy your needs.
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