Premier Inn Belfast City Cathedral Quarter

Well located in Cathedral Quarter, lots of bars and restaurants around and only 5 mins walk to the city center, service can improve a bit at reception

We stayed 2 nights at the Premier Inn, the room was very clean and there was ample space for us (2 adults and 2 kids). We had an issue with the soap dispenser in the bathroom which was dealt with very quickly. David and Lauren at reception were most helpful in directing us to the closest and cheapest parking area (£24 for 48 hours, Go Park, High Street). They also delivered some treats for the kids to our room, the kids were delighted and it was a really nice touch, thanks to you both! The hotel is in a very central area which is brilliant, the only issue we had was the some noise as a nearby bar received a delivery at 7am but this was only on 1 morning of our stay. Breakfast is good and the staff there are very welcoming and helpful. We’d definitely return.

I stayed in this hotel for 5 nights with a group of friends, we were attending a conference and making a holiday of it. On the second night we returned after a very busy day, eager to get in our rooms, but my key card didn’t work. Three times I returned to reception who just reprogrammed the card. Eventually they had to call maintenance, who wasn’t on site, to change the battery. The following morning another one of our group was locked out and we all had to wait while her lock was changed. Another morning I returned to my room after breakfast to find them the lock wasn’t working again. The manager had to come to reprogramme the lock. We were on a very tight schedule and I made it with only minutes to spare, it was very nerve-wracking. Our last morning, our original plan was to leave our luggage in our rooms until it was time to leave for the airport but we were all nervous that we might not get the doors open in time. As it was, one of the other locks was faulty and had to be opened by a staff member. I completed the feedback form on my return and after answering a totally irrevelant question didn’t receive any reply. I submitted another feedback form with the same results. They’re totally ignoring me.