Ela Excellence Resort Belek

This is our 3 time at Ela Excellence, it is our favourite hotel for a chilled out vacation! With amazing staff ..fantastic food and beautiful clean rooms ! There is something for everyone ..my favourite was a full hour of yoga at 8.30am with well trained yoga teachers. They have one of the finest spas..with incredible staff. Well done to all who made our stay amazing!

Ella Excellence Hotel truly lives up to its name. This was our second visit, and I must say, the service this time was even better than before. It was an absolutely outstanding experience—by far the best I’ve ever had at any hotel. The staff went above and beyond to ensure our happiness. We were particularly impressed by their dedication, including rehearsals and training for the Christmas dinner and a corporate event. It looks they really care about guests. The food options in the ala cartes are outstanding and the presentation is very immaculate like you are in high end restaurant. Our favourite was the Mexican and Meditarreanian. Rizvan was an amazing waiter and chef Ali in the Italian. I would like to extend my heartfelt thanks to the following individuals who made our stay extra special: Our guest assistants were amazing! Special thanks to Sedenur Gunes and Nazrin for an amazing service both of you deserve a promotion for exceptional service. Hassan Akin guest assistants supervisor was lovely and Habip (restaurant manager), Mehmet in the 24-hour restaurant and Halil and Ali. Thank you to the wonderful kids' club staff who made my children’s time so enjoyable, Rizwan in the à la carte restaurant, who was very kind and attentive, The chefs, waitresses, and cleaning staff, who kept our room spotless and even cleaned it twice daily, which was such a lovely touch, And all the pool staff, who were patient and kind with my children. The level of service and attention to detail from every team member was remarkable. While our stay was exceptional, I have a few minor suggestions for improvement: 1. The chocolate shop could offer a wider selection of chocolates like white chocolate, similar to what is available in the summer. 2. The 24-hour restaurant and room service menu could include more variety, such as stir fry noodles, different types of pizza, more burgers, wraps, hot dogs, nuggets, rice options and kebabs. 3. The sushi in the main restaurant was slightly dry and could be improved. 4. Some dishes across the restaurants had a bit too much salt. 5. Buffet options, especially at breakfast, could be enhanced in main buffet. At times, when we arrived around 10 a.m, there was no one available to prepare omelettes or eggs, and some food items were cold (although the staff were always happy to make fresh ones upon request) and like the fresh juices bar at breakfast and it would be nice if it was available other meal times. 6. Some Disabled bathroom railings around the hotel were loose in some bathrooms please check these. Despite these minor points, the hygiene throughout the hotel was impeccable, and we were thrilled with the new management's efforts to maintain high standards. One additional recommendation would be to include a disabled sea-view room. This would be a wonderful addition to ensure inclusivity for all guests. Initially, we were concerned about changes in the hotel since our last visit, but our experience exceed

The hotel is beautifully located on the beach and is quite close to the conference centre- the Nest. It has all the amenities that one could wish for. But their greatest asset is their staff- so helpful and willing to go the extra mile to make the stay as lovely as possible. A special mention must be made of Ms Tugba Kurunc, who went out of her way to make the stay at the hotel perfect. I travel frequently and she is one of the most efficient and helpful hotel personnel that I have met during my travels.

Ela excellence resort is better than your home! Sena and Sama are perfect assistants for your comfort during your stay at your hotel and create wonderful moments for you with their help and attention. Every thing is perfect and best choice for families and kids!

We had a wonderful family holiday with our 7-year-old and 1-year-old sons. The hotel is beautifully renovated, everything looks fresh and modern. The infrastructure is excellent, with large pools and even a heated Olympic-size pool. The Kids Club is probably the best we’ve ever experienced – our kids loved it. The staff is extremely helpful and friendly. We even lost a baby pacifier and they managed to find it! The food was also delicious. Highly recommend this place for families.

Amazing hotel,exceeded all our expectations. They knew it was our anniversary and upon arrival, our room was filled with wine, heart cakes and heart balloons-lovely surprise.Great ambience, excellent food and lots to do. Particularly enjoyed the yoga, excellent yoga teachers Felt more like a 7-star experience . We are absolutely coming here again.