Papillon Ayscha Resort & Spa

Nice place, lovely personall, special pool bar and MUSTAFA, he is the best. The food was very good and tasty, very good and interesting evening show. It Should be better cleaning in rooms, a lot places in room looks like cleande long time ago.

Just returned from 8 nights, we absolutely loved this hotel and would visit again. Pros- Food is amazing, lots of choice and we especially liked all the cooking stations outside in the morning and evening. I am a vegetarian and had read that there wasn’t many options but I ate something different everyday. The food is very European so if you are looking for a western diet then this probably isn’t the hotel for you. ( They do have food that the children will eat) The staff in the Ala Carte restaurants are absolutely amazing. Met lots of people from different countries and everyone was so friendly. There were lots of English families too and all the children from different countries played together in the pool and shared each others toys. The hotel is constantly being cleaned. Oktoberfest was on whilst we were there, there was festival set up for everyone to enjoy. My daughter absolutely loved the kids disco every night, it had songs in all different languages. The shows in the evening are great and there is a DJ down by the beach. The beach is great, I especially liked laying on the pontoon in the sea. The manager asked to meet with us at the end of our staff so we could give him feedback of the hotel, we really liked that personal touch. Cons- The rooms are a bit tired but we did stay at the end of the season and when we mentioned this to manager he said they are shutting for a couple of weeks over winter to upgrade the rooms. We arrived in the early hours of the morning and weren’t given much information about the hotel from reception, we found out about most things from other guests. I don’t like to see the amount food that is wasted by some guests filling their table of food and not eating it. The pictures of the children’s pool shows it with 2 slides but these slides aren’t actually in the pool anymore, when we asked about it we were told they were broken and are going to be replaced next year.

One of the best vacations we ever had, if not the best one. The beds are a bit too soft for my taste, but everything else was top notch. Very kid orientated, with very nice playground. Staff is super nice where ever you go. Special shoutout for the animation team as they did tremendous job every day!!!

I stayed at the Papillon Ayshcha Hotel with my wife and daughter for one week May-June 2024. I have only positive things to say about the hotel, staff, food, and amenities. On a scale of 1-5, it's at least a 10! HOTEL FACILITIES The hotel is very conveniently located right next to a beautiful beach with clean, modern facilities with something for everyone from kids waterslides to beautiful lounge areas to spacious spots to relax or socialise. They also have very comfortable outdoor beach bar areas with convenient, clean bathrooms everywhere. The gym is very nice along with the indoor spa area, hamam, outdoor pools, and green areas. STAFF Absolutely outstanding. The front desk staff, waiters/waitresses, bartenders, and cleaners were all extremely welcoming, helpful, and kind. We felt they went out of their way to ensure we were well taken care of and comfortable. The lifeguards were extremely attentive, ensuring all guests were not only having fun but doing it safely. FOOD A wide variety of options at every single meal with no shortage of options from traditional Turkish cuisine to Asian, Indian, and Western dishes too. Additionally, beyond the main restaurant, they have other on-site restaurants, snack bars, and even a fresh Turkish gözleme station near the beach. AMENITIES Every night, they had kids entertainment along with surprisingly impressive performances (circus arts, singers, dancers, etc). The kids club is the best we've seen anywhere with easily accessible facilities with both indoor and outdoor space. The animation crew was also extremely kind, thoughtful, and engaged with the children. There was also a martini bar that was a nice escape if you wanted to have some quiet time. GUESTS The guests and families at this hotel were extremely polite and respectful overall. There wasn't the raucous crowd you sometimes find at these all-inclusive resorts. We felt everyone was extremely polite and patient in any lines (most of which weren't very long). In summary, we absolutely loved our stay and can't wait to go back. I'd highly recommend this resort to anyone who wants a 5-star experience without having to deal with pretentious staff or guests. They strike just the right balance between luxury and comfort. Can't recommend it highly enough.

We have returned to this extremly friendly second home in hart of sea side of Belek, Turkey. Optimal highly racomended quality/price rapport. If you need a place to have relax, pleasure, fun an everything else what you serch, try Papillon!

The overall experience is great. * the food, breakfast, lunch and dinner is excellent in terms of variety and taste. * stuff is very friendly and helpful * activities are round the clock full day - coaches are amazing * night shows are excellent, mostly international but always nice to watch.. Some are excellent! * the only BAD experience was with the room service.. Cleaning is an issue. And in general, the room is not a 5 stars setup! ** you can still complain to the customer relationship in the hotel but outcome is not guaranteed (even an apology is not likely to happen) * Welcome experience is below average. It would be better - for such hotel level - to have welcoming hostess (like other hotels do) instead of being received with reception person with low light on the desk and entrance and a paperwork procedure very similar to old days hospital admission.