Atour Hotel Tuanjiehu Guomao Beijing

The front desk staff provided exceptional service throughout our stay, going above and beyond to ensure every detail was taken care of. From the warm welcome at check-in to their prompt assistance with every request, their dedication truly elevated our experience. They were attentive, courteous, and consistently proactive—offering helpful local tips, arranging transportation, and always greeting us with genuine smiles. It’s rare to encounter such professionalism paired with heartfelt hospitality. Their efforts made us feel not just like guests, but truly valued. Thanks to the front desk team, our stay was seamless, comfortable, and incredibly memorable. Highly recommended! Special shout out for the manager whom I didn’t get his name. He have long lashes thou haha

The hotel check in was fast and the staff helpful. The laundry service is very good.

I’ll come again if I’m in Beijing. The service is simply too good. And rooms too clean

Always best experience Atour Hotel , price was bit expensive and I didn’t like location

This hotel was a great find. It's in a great location within an easy walking distance to public transportation and popular restaurants, bars, and entertainment. The rooms are very clean and the hotel is modern in design. I have no complaints and would easily book this hotel again on my next trip to Beijing.

Our original plan was to stay for 3 nights, but there was a change of plans hence we brought forward our stay for another 2 nights, making it a total of 5 nights. The location of the hotel was good, within 10mins walk to hujiaolou metro station. Bed was comfy but the room was very small. As mentioned in my earlier review, we had booked Guestroom (Double) but it seemed that we were being downgraded to a Superior room instead, looking at the room layout. Moreover, the initial downgraded room that was given to us had a missing toilet door, and after we feedback to the receptionist, we were then told that they had forgotten to inform us of the missing door. Was appalled by their reply, and why would they even assign a hotel room that is not ready for use? When checking out, there was another local guest who complained to the reception about the small rooms which did not resemble the photos on the website at all. I for one, would definitely not return to this Atour hotel again.