Ulasan Renjoy Hotel

Ruangan terlalu kecil dan menyedihkan. Bahkan tidak ada kursi. Tidak ada tempat untuk meletakkan pakaian setelah mandi. Pintu kamar mandi tertutup rapat. Setelah mandi, lorong di luar akan terisi air. Tidak masalah betapa hati-hatinya kamu, tidak ada gunanya. Ventilasi Tidak, kamarnya berbau aneh. Kami awalnya memesan untuk empat malam dan membatalkan keesokan harinya. Waktu check-out adalah jam 7.15. Kami berencana untuk mengambil dua sarapan karena kami akan pergi ke Universal. Front desk dan staf lainnya menjawab bahwa sarapan akan dimulai jam 7.30., masih ada 15 menit lagi, dan sekarang tidak ada sarapan. Bikin nangis kalau terlalu banyak membicarakannya. Kami memilihnya karena Ctrip punya ratingnya relatif tinggi, jadi kami sedikit kecewa.

Pikiran saya setelah tinggal selama 26 hari: Sikap pelayanannya sangat buruk! Sikap pelayan di meja depan sangat buruk, dia adalah pelayan yang sedikit gemuk! Selanjutnya secara kolektif disebut sebagai perempuan! 1. Harga: Mereka bilang akan tinggal selama sebulan, tapi wanita itu mengutip 500 per hari! Hanya 360 daring! ! 2. Sikap: Sikap yang sangat kuat! Tidak ada rasa pelayanan! Dia tidak pernah mengangkat matanya ketika ditanya tentang harganya. Kami melakukan beberapa pertukaran selama kami tinggal, dan dia tidak pernah menggunakan kata-kata peringatan saat berbicara! Sampah industri jasa! Sungguh tidak berdaya menghadapi hotel seperti ini tanpa kesadaran kualitas dan pelayanan! 3. Karakter buruk: Ketika saya memperpanjang masa tinggal saya, mereka menuduh saya tidak bekerja sama dengan mereka selama kunjungan terakhir! Yang ini tahu cara membaca perkataan orang! Sikap yang sangat buruk! Dan kata-kata yang kuat! 4. Perpanjang masa tinggal Anda setelah keluar dari rumah sakit (bagasi disimpan di hotel, jadi Anda tidak punya pilihan selain memperpanjang masa tinggal Anda): Satu orang memegang kartu identitas elektronik dan tidak diperbolehkan untuk check-in. Ibu punya baru saja keluar dari rumah sakit dan dalam keadaan lemah, namun dia mengharuskan dia pergi ke kantor polisi untuk mendapatkan surat keterangan sebelum dia dapat check-in. Dan melakukan fitnah di atas, mencoba berkomunikasi dengan ibu untuk pindah terlebih dahulu, tetapi untuk tidak berhasil! Tapi ditolak! Dan sikapnya sangat buruk! Mari kita tunggu dulu! Namun setelah menunggu lama, tidak ada balasan. 5. Tanya langsung ke pengelola: Berikan solusi yang memuaskan, biarkan ibu saya check in dan istirahat, dan staf akan membawa saya ke kantor polisi untuk mengeluarkan surat keterangan (ternyata hal ini biasa)! Tetapi putri saya meminta saya mengemudi sendiri dan menolak mengizinkan ibu saya check-in terlebih dahulu! ! ! 6. Pertengkaran: Karena seluruh proses penanganan dan sikap wanita tersebut sangat buruk! Jadi saya langsung mengadu ke manajer! Saat itu sungguh menyedihkan! Langsung menunjukkan masalah wanita tersebut, namun wanita tersebut sebenarnya ingin melawan dan tidak ada niat untuk meminta maaf! Dihentikan oleh manajer! 7. Manajer hanya akan meminta maaf, dan karyawan tidak memberikan tanggapan apa pun sampai check-out! Ia pun mengatakan akan memberikan jawaban yang memuaskan! Itu semua hanya gertakan

Begitu kami check in, front desk meminta kami untuk membatalkan Ctrip dan memesan langsung di lokasi. Katanya sama saja dan sudah termasuk sarapan. Saya bilang tidak, kami memesan sarapan. Ruangan itu kecil, berisik, dan bukan halaman rumah standar. Tidak ada seorang pun di meja depan yang memberikan arahan. Setelah check-in, saya berlari naik turun beberapa kali sebelum menemukan kamar. Jauh lebih buruk daripada Qiuguo. Fakturnya juga sangat lambat dan ada kesalahan. Saya bertanya bagaimana caranya lama sekali dan front desk bilang satu menit, butuh setengah jam berkendara, dan saya hampir ketinggalan kereta karena delay. Kami menyepakati waktu minum teh, tetapi akhirnya menunggu di ayunan di halaman setidaknya selama 40 menit. Lalu saya berlari untuk mencari meja depan. Meja depan mengatakan bahwa tidak ada seorang pun yang terlihat di halaman. Bahkan mereka berempat pun tidak. mereka bisa dilihat. Saya terdiam dan bergegas mengunjungi tempat wisata itu lagi., teh sore belum selesai sama sekali.

Jika Anda tidak ingin merasakan ***a rumah pekarangan. Disarankan untuk tidak menginap. Kamarnya terlalu kecil. Bahkan tidak cukup untuk dua koper, satu besar dan satu kecil. Variasi sarapan terlalu sedikit. Restorannya ada di lantai dua dan Anda harus naik tangga. Tidak cukup kursi. Ada begitu banyak tamu selama menginap sehingga persediaan sarapan terbatas. Tamu harus membawa makanan sendiri untuk dimakan di luar taman. Meskipun kami telah memesan sarapan selama tiga hari, kami tidak makan di hotel bahkan satu hari pun. Hotel berjarak 10 menit berjalan kaki dari stasiun kereta bawah tanah. Melewati gang. Taksi tidak bisa langsung menuju hotel. Tidak nyaman untuk pergi ke stasiun atau bandara jika Anda memiliki barang bawaan yang besar. Pelayanan staf front desk rata-rata dan kadang tidak bersedia membantu sama sekali.  

If you are after authentic Beijing ‘Hutong’ culture and you like the night city with street food, it's worth staying at Renjoy Hotel in Beijing. Our family had a great stay in recent time. Winter is the low season for tourists due to the coldness in Beijing, however we made the best of our trip by staying downtown. The Forbidden City, Wangfujing Street, and Lama Temple are all nearby by a quick ride. The offering of using the hotel’s washing machine & dryer was such a bonus when you travel with young children. Kids loved the house cat ‘Yuanbao’. One suggestion might be to have different blanket options as top bunk’s temperature was hotter. Overall, we were very happy with our stay.

Nice and clean room, just as advertised in the pictures. Kind staff. The only negative thing was the cigarette smell in the toilet area.

A very pleasant siheyuan hotel inside an old Beijing residential area. Walking along the hutong allows one to get a glimpse of the lives of people living in the hutong. The staff at the hotel were very helpful and patient in attending to our queries on taking cab, operating washing machine, going to places of interests and railway station. The hotel is centrally located and walkable from the subway8 station which happens to be the last station (beixinqiao) of airport express subway. The room was clean. Though it is not very spacious, efficient use of available space helps us overcome this challenge. Though the hotel has limited amenities, whatever it offers is sufficient to make our stay a very pleasant one. An excellent choice for guest who want to experience staying in siheyuan.

This hotel is located within the old streets but the main street is about 5 minutes walk with food choices, very accessible from the airport also as the nearest station is linked (station about 8 minutes walk). My elderly parents wanted to rest after a night flight, and the hotel staff were very kind to offer a room that is already cleaned (subjected to availability, got to hope someone else checked out early). Anything you need, you can ask and they will do their best. Pleasant stay.

Location is good. Near to metro and eatery places. Walkable to Nan Luo Gu Xiang and Shi Sha Hai. All the receptions are very helpful. Facilities is new and clean. Most important is free laundry and send back to the room. 👍

Great 4 nights stay at Renjoy Hotel . Very friendly hotel staffs with warm greetings.

Stayed for 3 nights and chose this hotel for a more relaxed experience as our dates overlapped with the National Holidays. It has a nice and cozy courtyard where you can chill outside (the good weather was a plus!) which includes a mini fish pond, a seat swing. There’s also a cute cat that roams around as well. Building wise - There’s a total of 2 levels of rooms based on what I know. There’s no lift to the 2nd storey so remember to request for rooms on level 1 if you have difficulties accessing. Location - located in an old street of Beijing which is an experience I would say as surrounding are old houses and there are people that live there. As its located in an old street, it may be difficult for cars to drive in. One driver managed to drive in when we arrived but another driver requested us to come out to the main street when we are leaving the hotel. However that wasn’t an issue as its just a 5 min walk out to the main street (Guijie Street). Gui Jie street is a popular food street with many shops and restaurants and mostly opens at night and bustling with people. At one end of the Gui Jie, you will reach a metro station (~10min walk from hotel). Overall, a pleasant location for us. Breakfast - Simple breakfast located at the 2nd level of the building. Includes some simple chinese dishes as well as bread. Not a widespread, but it is sufficient. Room - Room is clean and cozy which includes a tea set for you to make tea and enjoy. The toilet is divided into dry and wet area (basin is located outside in the room). One of the downside personally on the toilet is that the glass is frosted (can see through a quite a bit with light) so it could be a bit uncomfortable depending who you are staying with. Separately since it is separated into wet and dry area, the shower area is quite small with only one hook located at the side and your clothes will get wet if you hang it there. One good thing is their brand for shampoo, soap etc smells really good. Amenities - free washing machine and dryer!! The machines are those small type so remember not to wash everything at one go. Dryer is not that strong so for a small amount of clothes you probably need 1 hour to dry it. You can collect small packets of detergent from the reception. Very good! Overall it is a very pleasant stay and the hotel staff gave us small token when we are leaving. Highly recommend this place if you are looking for a different experience from a city-hotel!

Staff are friendly and helpful. The hotel even provides free laundry services (wash n dry our clothings when we were out!)..this is indeed surprising to us. They will replenish free drinks (water and soft drink ) everyday. we have enjoyed their hospitality.. The only disadvantage we were having was the chauffeurs reluctant to drop off/ pickup at the hotel entrance door steps, we need to carry our own luggages and walked across 100 meters to the main road. Foods and public transports (subway n buses ) are available within walking distance. Many well known restaurants are nearby. there are 24 hours drinking n eating outlets in the vicinity. Location of hotel is considered superb to those whom likes to try out local specialities..

The room feels very comfortable and the service is excellent. The staffs are very friendly and helpful. There are hot tea provided in the lobby which is really heart warming in the winter.

Good service！ Especially 小冯, he is friendly and very helpful! Thank you to all counter service staffs too for the help during our stay!