Sheraton Grand Beijing Dongcheng Hotel

Ulasan Sheraton Grand Beijing Dongcheng Hotel

Sheraton Grand Beijing Dongcheng Hotel

36 North Third Ring Road East, Dongcheng District, Beijing, 100013, ChinaLihat Detail Hotel
Sheraton Grand Beijing Dongcheng Hotel
Sheraton Grand Beijing Dongcheng HotelSheraton Grand Beijing Dongcheng HotelSheraton Grand Beijing Dongcheng Hotel
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1 malam

Ulasan Tamu tentang Sheraton Grand Beijing Dongcheng Hotel

9.4/10
Outstanding
1591 ulasan
Ulasan terverifikasi
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(1591)
Positive reviews(1545)
Reviews with photos/video(176)
Friendly front desk staff(109)
Easy to get around(92)
Delicious breakfast(90)
Perfect for business trips(54)
Close to metro(20)
Excellent room layout(12)
Great swimming pool(9)
Luxurious(8)
Negative reviews(46)
Little Bunny Star
Executive Family Room (2 Beds)
Check-in Feb 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 27 Mar 2025
Service is great. Location is also good near to subway. There are department store nearby.
Tanggapan dari Properti: Dear guest, hello! Thank you for choosing Sheraton Beijing Dongcheng Hotel and taking the time to share your stay experience. You mentioned that the hotel's superior geographical location is a highlight of the hotel's service. The hotel is located in Dongcheng District, the main city of Beijing. Dongcheng District is the area with the most cultural relics and historical sites in Beijing. The famous "Tian'an Liri" and "Forbidden City Sunset" among the sixteen famous scenes of New Beijing, the ancient and mysterious Lama Temple of the Secret Sect Zen Forest, the Imperial Academy of the highest institutions of learning in the Yuan, Ming and Qing dynasties, the "left ancestor and right society" Taimiao, Sheji Altar, Beijing Ancient Observatory for exploring the mysteries of the sky, the bell and drum tower of the Mingjin Leigu Time Reporting Platform, the Wen Tianxiang Temple with a righteous spirit, and the Red Building of Peking University have long been famous at home and abroad. In addition, a number of celebrity residences such as Mao Zedong, Mao Dun, Lao She, and Soong Ching Ling are located in Dongcheng District. You mentioned that you will stay next time, and hope that the convenient transportation of the hotel will provide more choices for your next trip. I believe that your recognition is the driving force for our continuous progress. I look forward to your visit again and wish you a happy life!
Myagmar Erkhbayar
Prestige King Room
Check-in Apr 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 5 Mei 2025
This is my first time in Sheraton hotel. It was really good. I appreciate the front desk manager, Lulu. She was really nice and helpful. The hotel was in excellent condition. We will definitely back to the Sheraton. See you soon☺️
Tanggapan dari Properti: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。我已經將您對我們工作的肯定和讚揚與同事們分享,我相信我們同事定會備受鼓舞。您的鼓勵是酒店全體員工服務的動力,我們將繼續為客人提供最優質最難忘的服務體驗。期待您再次光臨北京金隅喜來登大酒店。
lcbedheader
Prestige Twin Room
Check-in Agt 2024
Business travelers
9 ulasan
9.5/10
Amazing
Diposting pada 27 Sep 2024
It's an experience. From the moment you step into the grand lobby, you're enveloped in an atmosphere of opulence and impeccable service. The staff is incredibly attentive, anticipating your needs before you even have to ask. The rooms are a haven of comfort and style. Each one is spacious and beautifully appointed, with luxurious amenities like plush bedding, marble bathrooms, and breathtaking views. The hotel's dining options are equally impressive.. Overall, my stay was truly unforgettable.
Tanggapan dari Properti: Dear guest,We are delighted to hear that your stay with us was an unforgettable experience. Thank you for your kind words about our grand lobby, impeccable service, attentive staff, comfortable and stylish rooms, and impressive dining options.We strive to create an atmosphere of luxury and comfort for all our guests, and it is rewarding to know that we succeeded in making your stay truly memorable. We look forward to welcoming you back again soon for another exceptional experience.Best regards
Askar
Deluxe Room (2 beds)
Check-in Okt 2024
Solo travelers
10 ulasan
10.0/10
Outstanding
Diposting pada 30 Nov 2024
Very nice.
Tanggapan dari Properti: 尊敬的客人,衷心感謝您對我們服務的高度稱讚以及對環境整潔的認可。我們始終將顧客的體驗放在首位,每一位員工都秉持着專業與熱忱,竭盡全力為您提供無微不至的服務。能得到您“非常好”的評價,是對我們團隊莫大的鼓舞。我們會繼續保持並不斷提升,以更優質的服務和更潔凈的環境迎接您的再次到來,不辜負您的信任與期待。北京金隅喜來登酒店全體員工祝您生活愉快!
Guest User
Executive Room (King bed)
Check-in Jul 2024
Couples
10 ulasan
8.0/10
Very Good
Diposting pada 7 Okt 2024
Decent enough hotel. We stayed at the club lounge and it was pretty good. Food wasn't amazing but ok for a typical Chinese hotel. Drinks were good. Nothing immediately in the vicinity of the hotel but it's a good base, especially to walk around the drum tower and the surrounding hutongs which is a short didi ride away. Fairly good value for money.
Tanggapan dari Properti: Dear guest,Thank you for your review! We are glad to hear that you had a decent stay at our hotel club lounge. We apologize if the food didn't meet your expectations completely. We will take your feedback into consideration and strive to improve our offerings. While there may not be immediate attractions nearby, we are happy that our location served as a good base for you to explore the drum tower and surrounding hutongs. We always aim to provide good value for money, and your feedback reaffirms our efforts. We hope to welcome you back again soon.Best regards
Guest User
Deluxe King Room
Check-in Mar 2025
Solo travelers
4 ulasan
9.5/10
Amazing
Diposting pada 13 Apr 2025
Great hotel. Highly recommended.
Tanggapan dari Properti: 感謝您入住北京金隅喜來登大酒店並對酒店給予肯定。非常開心收到您的妙贊,誠摯的邀請您再次光臨,您的鼓勵對我們更是莫大的鼓舞,我們下次不見不散,祝您身體健康,幸福快樂!
Guest User
Executive Room (2 beds)
Check-in Mei 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 16 Jun 2024
Good service and friendly staff. This is the 3rd time I take this hotel. Excellent.
Tanggapan dari Properti: Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for your affirmation of the hotel. We are very happy to receive your wonderful praise and sincerely invite you to visit us again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
Guest User
Deluxe Room (2 beds)
Check-in Mar 2024
Travel with friends
8 ulasan
10.0/10
Outstanding
Diposting pada 6 Apr 2024
The hotel was very beautiful and smelled great. The concierge, front desk, and dining employees were kind and helpful. I would stay here again and recommend it to others. Also, the breakfast buffet was delicious.
Tanggapan dari Properti: Thank you for staying at Sheraton Grand Beijing Dongcheng Hotel and for your affirmation of the hotel. We are very happy to receive your wonderful praise and sincerely invite you to visit us again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
Daniel
Deluxe King Room
Check-in Sep 2024
Business travelers
2 ulasan
9.5/10
Amazing
Diposting pada 3 Okt 2024
Clean hotel, staff is nice, breakfast delicious
Tanggapan dari Properti: Dear guest,Thank you so much for your kind words! We are delighted to hear that you found our hotel clean, our staff nice and our breakfast delicious. We strive to provide a pleasant experience for all our guests and your feedback encourages us to keep up the good work. Looking forward to you back again soon.Best regards,
Anonymous User
Prestige King Room
Check-in Apr 2024
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 6 Mei 2024
Service was excellent. The credit card reader might be too old.
Tanggapan dari Properti: 感謝您入住北京金隅喜來登大酒店並對酒店做出評價。我們非常注重您的入住體驗。您所説的信用卡刷卡機問題我們已經反饋給相關部門,相信您的評價會督促我們能為您帶來更多更好的服務,也正是有了像您這樣忠誠的客人對我們的反饋我們會更努力做好賓客服務,祝您工作順利,生活愉快!
wschin2020
Prestige King Room
Check-in Des 2023
Couples
17 ulasan
10.0/10
Outstanding
Diposting pada 26 Jan 2024
Grand and luxury hotel. Service is tip top and environment is very nice.
Tanggapan dari Properti: Thank you for staying at the Sheraton Grand Beijing Jinyu Hotel and for your positive review of the hotel. We are very happy to receive your wonderful compliments and sincerely invite you to visit again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
YGO
Deluxe Room (2 beds)
Check-in Sep 2023
Travel with friends
3 ulasan
9.5/10
Amazing
Diposting pada 28 Okt 2023
When entering the hotel I was greeted by Leo at the front desk and he was very helpful throughout the process and also helped link my membership to the room as I had forgotten to do so. Although there was a small issue with the room, after bringing it up to the front desk they were very prompt in solving the issue and apologetic showing their sincerity. Was overall a good experience.
Dr. Richard Allen Arriola Ramos
Executive Room (2 beds)
Check-in Sep 2022
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 5 Okt 2022
One of the best place we’ve stayed. They are very accommodating and helpful. They have a nice executive lounge for executive guests. We love their breakfast. They also have spacious swimming pool. Thank you so much for the lovely experience.
Tanggapan dari Properti: Dear Guest, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback in relation to your recent stay with us. We will consistently to provide you a memorable experience with high quality of service and we are looking forward to see you at Sheraton Grand Beijing Dongcheng Hotel!
Sascha
Deluxe Room (2 beds)
Check-in Apr 2023
Business travelers
57 ulasan
8.0/10
Very Good
Diposting pada 27 Mei 2023
Hotel is in good position, very quick checkin and checkout.
Tanggapan dari Properti: Thank you for staying at the Sheraton Beijing Jinyu Hotel and affirming the hotel. I am very happy to receive your wonderful praise, and the convenient transportation provides convenience for your travel. The supermarkets and shopping malls around the hotel are convenient. We welcome you to bring your family to the hotel's Japanese restaurant, Chinese restaurant and Benny's Italian restaurant. We have light meals, and the rich Cantonese-style dim sum buffet is worth a try! Dear guest, we sincerely invite you to come again. Your encouragement is a great encouragement to us. We will see you next time. I wish you good health, peace and happiness!
Anonymous User
Deluxe King Room
Check-in Sep 2022
Travel with friends
13 ulasan
7.0/10
Diposting pada 30 Okt 2022
Checking in was difficult, being asked multiple times when I arrived in China. I told the staff and showed them in my passport the date and stamp but I guess they didn’t believe me, was then asked the same question about 5 times.
Tanggapan dari Properti: Dear Guest, Warm greetings from the Sheraton Grand Beijing Dongcheng Hotel and thank you for your feedback in relation to your recent stay with us. Please accept our sincere apologies for the inconvenience caused to you. We understand that we still have work to do to continuously improve our service quality standards and service delivery consistency. Certainly, your valuable comments will benefit us in our growth and service enhancement. We do hope that we may have a chance to welcome you back to Sheraton Grand Beijing Dongcheng Hotel sometime in the near future, which will give us another chance to provide a more satisfying and memorable experience to you.