Summer House

This is the first time staying at this hotel. It is about 10 mins from Universal Studio and they have a free shuttle to take you there (7am and 8am) and one free shuttle back at night about 9:30pm. I do not speak Mandarin and paying with my WeChat and Alipay without a China phone number was not working for me so calling taxi and ordering food was difficult. Thanks to the hostess (园儿姐) things went smoothly. She sent her contact, shuttle bus info and the hotel passcode via WeChat. When I need to order food, she allow us to order food via her phone as she waited patiently for us. When we reimburse her for the food, we gave her a bit more money because she waited for over half an hour for us to order but she insist not a penny more. On our last day out, we left the hotel very early in the morning as we tried to get a taxi ourselves since the hostess was not in yet but we ended up having to WeChat her for help. The hostess told us not to worry because she can order a taxi for us. We told her we were waiting at the same spot where the shuttle bus to Universal Studio picked us. She actually ran all the way from her home ( she lived approx. half an hour away) to where we were and waited with us until we got on to the taxi and she spoke to the taxi driver in Mandarin so he knows which airport to take us to.Honestly, where do you get this kind of service? The hostess speaks a bit of English ( she is taking courses to improve her English) but if we don’t understand each other, we use Alipay translated or the translation app on her phone. I definitely will come back again. Oh, FYI, the hostess do not enter your room to clean unless she have your permission which is great because I do not need cleaning everyday. They also provide disposable face and bath towel which I don’t mind because you know it is sanitary. She also greet you with a nice big plate of watermelon even when our plane was delayed by 4 hours and we did not arrive till approximately 11pm (she waited for us). I think if we would have set up our WeChat with a Chinese SIM card life would have been easier. We only got a Chinese SIM card after we left Summer House. After that, ordering food, calling taxi and making mobile payment was possible. I am grateful that the hostess went out of her way for us else we would have no idea how to order food. Hope this info help.

民宿乾淨整潔，管家服務超好，店裡就可以租魔法袍魔法棒，去環球有免費的班車，位置好找，打車直接到門口，離地鐵打車幾分鐘就到了，推薦。

位置好找，打車直接到門口，老闆人好，北京玩攻略給的特細，衞生乾淨，院裏安靜，睡的舒服。