Sheraton Beihai Resort

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against. My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first? Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast. That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

Excellent in all aspects.

OK OK OK

房間挺大的，早餐比較一般，沒啥特色，SPA店在餐廳旁邊推銷有點嚴重 位置比較偏僻周邊沒什麼配套，吃飯要走到山下，部分時段打車都沒辦法出入 定的尊貴海景套房其實也衹能看到一半海景，而且有遮擋，不知道是不是節假日降標了 海灘是公共的，很小，看不到完整的日落 節假日期間人多且溢價嚴重，體驗比南寧差挺多，都想回南寧了

昨天下午五點過到酒店。前台給我説沒房間，那個態度和第一句話都讓人很不舒服。因為你衹定了一個晚上，所以還要等，如果不等就住三樓封閉式沒有窗户的房間，我帶了孩子，肯定不願意住沒窗户的，後來我不同意。她就説又房間喊我住四樓，馬上打了一張單子喊我簽字交1000元按金。住過的酒店也不少，三亞去了很多次亞特蘭蒂斯，凱悦，普通紅樹林我們去住了。很多年旅遊沒有哪裡一去就打單子喊我簽字交按金的。沒有哪個前台這樣態度不好過。

酒店位置很好，帶家人一起來的，因為第一次來這個酒店，不知道房間對着大海的景觀如何，酒店前台的小吳馬上帶着我去看了二樓和六樓的房間，服務很好，親和力很強，酒店整體服務水平也很高，下次來北海還選這