Sheraton Beihai Resort

Had a really mixed stay at this Hotel. Only booked one night, with the option of extending, but decided against. My wife and I came on separated flight, with mine delayed over 5 hours. I arrived at 02:00 past midnight to check-in. First they the reception told me I’m in the wrong hotel. I had to proof my booking with them and the fact that my wife is already in the room. After some discussion they refused to check me in, but told me to call my wife to let me into the room. First, not checking in and registering a foreigner is against the law. Second, why should I wake up my sleeping wife at this late hours? After insisting on being checked in the process went fast and smoothly, which makes me wonder, why the discussions first? Room was spacious and clean. Nice view over the ocean. At the breakfast buffet we were greeted by hordes of waiters watching over a half empty buffet, at 09:30. Nearly no western food options and no cold cuts. After asking I was treated to a plate of two pieces of Camembert, hard cheese and some kind of milk cheese. Not the standard for a Sheraton breakfast. That’s also my final verdict. For this price and being a Sheraton Resort, it’s not up to the standards one would expect from a place with this name.

Excellent in all aspects.

OK OK OK

房間可以給滿分，寬敞舒適，用材裝飾設計都很講究，有格調。床頭有JBL的音箱，早上起來看着海景聽音樂，感覺太愜意了。早餐很豐富，尤其是水果，有10種左右，品質也不錯。但是週末人一多，補餐就跟不上了，晚一點去吃就衹剩兩三種水果，沒有補充。最大的遺憾是酒店的休閑娛樂空間太少，沒有花園，大堂太小，1.2m的泳池就是個擺設，也沒有室內游泳池，沒有乒乓球、桌球等娛樂設施，作為度假酒店來説不及格。

北海喜來登酒店以其優越的地理位置、豪華的設施和貼心的服務贏得了顧客的一致好評。酒店坐落於風景如畫的北海銀灘附近，步行即可到達海灘，海景房視野開闊，令人心曠神怡。房間寬敞明亮，設計現代且舒適，床品柔軟，衞生條件一流。餐飲選擇豐富，早餐品種多樣，味道可口。工作人員熱情周到，服務細緻入微，讓客人倍感賓至如歸。無論是商務出行還是休閑度假，北海喜來登酒店都是理想之選，強烈推薦！

這是一個在北海最佳位置的酒店，面朝大海背靠青山，房間大氣設施齊全舒適，讓我驚喜的是前台小哥哥主動為我們升級了房間，這讓我們感到很高興。這裏還要特別要表揚的是酒店早餐廳的大廚Rain他熱情地我們介紹了有特色風味的北海小吃。另一位Coco小姐姐服務也非常到位，講話輕聲細語服務態度也很好，總之這些都是貴店責教有方，企業文化理念充分體現在員工身上展現出來。下次來北海貴酒店是首選。