F1 hyper center at the foot of the cathedral

First the 12 th century house in the listing was the reason I booked. I arrived to find this to be across the street. Not at all reflective downright deceptive. And then I found the apartment was on the second floor accessed by a narrow circular staircase. This needs to be in the listing. I’m 81, cannot lift my bags snd that type stair is risky for me., The owner offered to carry my bag up but I didn’t want to deal with it. She was kind enough to call elsewhere, get me a hotel room, drive me there and carry my bag. She was very kind and understanding