Hotel Dekat Pantai di County Cameron

房間和服務都好，就是空調噪音大，來看星艦基的

Room was not ready even though we got to the hotel an hour and a half after check in time. Ocean view was actually a pool view, ocean was blocked by bar. Asked if they were going to comp anything for us having to wait for the room. They said they would give a late check out for an hour. Something that is frequently done for free anyways. Would not recommend staying here again. There are nicer hotels with better service for same price. Room was average, sheets were scratchy, view was not what was promised.

The hotel and resort itself was exactly what we were looking for. The rooms are nicely furnished, there's 3 fun pools to enjoy, it's right on the ocean, there's 2 fun outdoor beach huts to get food, and nice dining inside. They also had live music, free yoga, and other events going. So the vibe was awesome! However, they have not maintained all these amenities well. The first room we got had a window that wasn't sealed, and there were dozens of moths in it. They changed to us to a new room, downsizing from a king to a queen, and didn't comp us anything for the negative experience. The new room only had one bedside stand, which my husband claimed, so I had to put my phone and water on the floor to reach for during the night. The lamp shades had burnt spots, there was hair on the towels and sheets, mildew in several places, and everything was sticky. The pool for the swim-up bar was very dirty, and I kid you not, they played loud party music at the pool (which the rooms surround) from 8am until 11pm. We called on Monday night at 10:15pm to tell them no one is in the pool and ask if they could turn it off, and they said no it goes to 11pm, but they did turn it down slightly. Once they were out of towels, and another time we got the last ones. We also called the front desk several different times on different days, and no one ever answered. So while we made the most of it and had a blast, we won't ever be returning to stay, though we'd consider a day pass!

Great customer service from Damian at front desk. Very friendly and took care of ou. Nice big roomy rooms

The staff members were polite, respectful and friendly, the hotel has clean rooms and a convenient location