Hotel Dekat Pantai di Haikou

Location:Extremely convenient with breathtaking views. Room: Upgraded to a seaview apartment suite. The shower drain in my previous room had a minor issue. Manager Grace Wang from the Front Office patiently and meticulously resolved it. She even added me on WeChat to follow up—truly professional. Thank you! Breakfast: On 33/F. Stunning view. Decent overall. Highly recommend the noodle station and waffles. Service: Far better than the unsmiling Sofitel next door. Staff were courteous, kind, and tactful across all departments, including the Chinese restaurant staff on 4/F. True Hospitality: - Grace sent a beautiful birthday fruit platter for my family member’s celebration. - Proactively followed up during our stay to ensure a flawless, pleasant experience. I stayed another three days after returning from Xinglong. Felt homey and cozy throughout. Overall, exceptional value, highly professional service. Absolutely worth returning.

Weather in Haikou was a little gloomy, but Erin went out of her way to make our stay pleasant and enjoyable. She was readily available on WeChat to answer my queries and gave me good recommendations on how to best spend my time in Haikou. Overall the hotel was also comfortable, and I love that there is an indoor kids playground which my daughter had so much fun in, and also that it’s close to the beach! The buffet breakfast every morning also served up a good spread, but their international dinner buffet was the best!