Jennifer
23 November 2024
We love the tropical feel of the resort. We booked the Tropical Deluxe room but we were given a room at the Caribe Deluxe instead, but it was okay as there isn’t much difference and the resort has the same amenities for both, but would be nice if we were given a heads up prior to us going in the room. The room was okay, quite small and a bit rundown and looks a bit different from what you see in the photos. Overall our stay was good. The beach was really nice, and there are lots of amenities in the hotel. It was also hard to book a reservation at the restaurants through their online app. Please stay away at the Tao Restaurant - ala carte. My husband had stomach flu and diarrhea after eating there. Too bad the hotel doesn’t want to do anything, so we ended up going at the private clinic inside the resort.
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