Ulasan Asialink Easy by Prasanthi

We booked a total of 10 rooms including twins and double for a 3 days 2 nights stay in Batam recently. On the day when we arrived at the hotel at 2.30 local time, only 3 rooms were ready while 7 rooms would be ready around 5pm local time. We were disappointed as we expected check-in at 2pm but it did not happen. Next, we temporarily occupied the 3 rooms and left all our luggage in these 3 rooms first before we decided to explore Batam. We tested to see if the equipment was working in the rooms, the TV had to be replaced from another room while the next room's remote control was not working and had to be replaced by the housekeeping team. Aircon was at 17 degrees but could not feel the coolest. There was a strong stenchy smell from the toilet shower outlet. It was so bad that we asked for housekeeping people to check on it. They came and sprayed air refresher and covered the water outlet with a small soap hoping that the smell will go away. Some of the balance rooms indeed had the same problem too. When asked to change our rooms, they gave the excuse that there were no rooms available and that the maintenance team will look at it by the time we returned. Breakfast was very limited and not much of varieties. Overall, it was not a hotel that I would go to unless they maintain or upgrade this place. Some of the room facing was bad and the toilet bowls were placed so close to the sink it was difficult to sit on it. An overhaul of this place is really required.