Hotel Spa di Batam Center

I travelled with my dad for a 2 day 1 night trip to Batam. Upon arriving at the Radisson Golf and Convention Center Hotel via Grab, it took about 15 minutes from Batam Center. The reception check in was seamless, and the staff were very polite. However, the lift sensor didn't work very well when pressing the button. The amenities were good, but it would be great to include items such as a comb or cotton buds. This wasn't my first time staying here, but I hope for some upgrades of the bathroom or better cleaning, as noticed some signs of aging. Hotel breakfast had a wide variety of options, which was impressive. Additionally, the massage services at the hotel were excellent.

Very comfortable stay in this hotel. Breakfast was good and location is superb, next to Batam Ferry Centre. Most importantly, service staff are friendly and smiley. Staff Asri stood out on my 1st day of checking into the hotel. Her service is excellent and her willingness to accommodate my request of having a room on high floor. Overall experience is favourable and will definitely come back again in my next Batam trip. Keep up the good work, team of Harris Batam Centre Hotel.

Check in is fuss free. Cash deposit of 500k rupiah is needed but waived for us cause we were only staying for a night. Room is clean and equipped with cutlery, plates and even stovetop. Great if you want to stay and eat in. Clean drinking water is also available in a bottle dispenser. Fridge is stocked with drinks you can help yourself too (refreshing and welcome change!). Sheets, towels and toilet are also clean. Hair and body soap is provided too. Located on a hill so expect great views in the day when it is light out. Windy at night too should you choose to take an evening walk. Bed is firm (which is also a welcome change). Easy to get around via gojek so staying there is quite fuss free. According to the concierge, pool is available from 730am and gym from 630am. Just note that Panbil Serviced Apartment shares amenities with Wyndham hotel (located side by side) so the pool and gym facilities are next door. You have to walk over from Panbil to Wyndham (level 2). Breakfast is from 6am to 10am. Again, restaurant is shared between Wyndham and Panbil Serviced Apartments so you have to walk over to Wyndham (level 1). The crowd gets intense at 9am so if the restaurant is full you have to wait 10-15min to be seated. Granted, we came during ***** new year break but it might be less crowded at other times of the year. Food is mid at best. They aren’t bad but they aren’t good. There is some novelty to juicing your own fruit juices and helping yourself to shared bottled juices and milk in a fridge. The egg station seems to be the most popular - witnessed people queueing for it for almost 25min and counting. Not sure if it’s that good or just inefficiently run. My suggestion? Skip the breakfast buffet and order in or head out. Cheaper and probably tastier too. If you order food in you need to pick it up downstairs at level 1. The driver might get confused and end up waiting at Wyndham entrance instead so take note.

Smooth check-in. Location is near Batam Centre Ferry Terminal. Room & toilet are spacious. I love their breakfast. There are various food & drinks.

The hotel is OK in general with friendly staff, but the building is old and requires some repair. Our room has a cracked wall and mold in the bathroom. The curtain has some stains and can benefit from a good wash. I asked to change the room due to the crack, and the staff showed me 2 other rooms with similar conditions (moldy bathroom, light cracks on the wall) so I chose to stay in the original room.

Love the place. Although it was at a new area, the place still has the relaxing vibe. Staffs are friendly and accommodating. One of the rooms that I had booked had a leaking and was then shifted to a new room in less than 30 minutes. Breakfast was ok too. Nothing fancy but still fulfilling. The view from my room wasn’t that bad at all

Checking in was a breeze , but the room furnishing alittle bit old and there were spiderweb on top left hand of the bedboard . Overall room was ok , but they needed to reburbish the room as it badly maintained . My honest opinion .

Great exp

The place is clean, comfortable, and suitable for solo or couple travelers. It's a great value for money, offering more than what other budget options provide.

What surprised me most about this store was the service. Although I encountered some minor problems, the staff kept apologizing and helping to solve them. They really put customers first.