Hotel dengan Airport Shuttle di Batam Center

I travelled with my dad for a 2 day 1 night trip to Batam. Upon arriving at the Radisson Golf and Convention Center Hotel via Grab, it took about 15 minutes from Batam Center. The reception check in was seamless, and the staff were very polite. However, the lift sensor didn't work very well when pressing the button. The amenities were good, but it would be great to include items such as a comb or cotton buds. This wasn't my first time staying here, but I hope for some upgrades of the bathroom or better cleaning, as noticed some signs of aging. Hotel breakfast had a wide variety of options, which was impressive. Additionally, the massage services at the hotel were excellent.

Had a great stay. If you want to have all in one taste of Indonesian breakfast, here is the place. They have many options available. My family and I had a wonderful time swimming in the pool. The hotel is just opposite of a shopping mall and next to the ferry terminal. Will come back to stay again.

Check in is fuss free. Cash deposit of 500k rupiah is needed but waived for us cause we were only staying for a night. Room is clean and equipped with cutlery, plates and even stovetop. Great if you want to stay and eat in. Clean drinking water is also available in a bottle dispenser. Fridge is stocked with drinks you can help yourself too (refreshing and welcome change!). Sheets, towels and toilet are also clean. Hair and body soap is provided too. Located on a hill so expect great views in the day when it is light out. Windy at night too should you choose to take an evening walk. Bed is firm (which is also a welcome change). Easy to get around via gojek so staying there is quite fuss free. According to the concierge, pool is available from 730am and gym from 630am. Just note that Panbil Serviced Apartment shares amenities with Wyndham hotel (located side by side) so the pool and gym facilities are next door. You have to walk over from Panbil to Wyndham (level 2). Breakfast is from 6am to 10am. Again, restaurant is shared between Wyndham and Panbil Serviced Apartments so you have to walk over to Wyndham (level 1). The crowd gets intense at 9am so if the restaurant is full you have to wait 10-15min to be seated. Granted, we came during ***** new year break but it might be less crowded at other times of the year. Food is mid at best. They aren’t bad but they aren’t good. There is some novelty to juicing your own fruit juices and helping yourself to shared bottled juices and milk in a fridge. The egg station seems to be the most popular - witnessed people queueing for it for almost 25min and counting. Not sure if it’s that good or just inefficiently run. My suggestion? Skip the breakfast buffet and order in or head out. Cheaper and probably tastier too. If you order food in you need to pick it up downstairs at level 1. The driver might get confused and end up waiting at Wyndham entrance instead so take note.

Overall, my stay at Hotel Santika Batam was pleasant. The bed was comfortable, ensuring a good night's sleep. However, upon entering the room, there was a strange odor—likely from the recent renovations. Breakfast was a highlight, offering a scrumptious variety that left a great impression. That said, there were a couple of drawbacks. The shower was problematic, as the water temperature fluctuated constantly between hot and cold, making it difficult to enjoy a relaxing shower. Additionally, the hotel only provides one room key card, which controls both the electricity in the room and access to it. This lack of an extra card was inconvenient, especially when stepping out to collect food or attend to errands, as it left the room without power. In summary, while the stay was generally comfortable, a few issues with the shower and room card policy could be improved for a better guest experience.

The hotel is OK in general with friendly staff, but the building is old and requires some repair. Our room has a cracked wall and mold in the bathroom. The curtain has some stains and can benefit from a good wash. I asked to change the room due to the crack, and the staff showed me 2 other rooms with similar conditions (moldy bathroom, light cracks on the wall) so I chose to stay in the original room.

Love the place. Although it was at a new area, the place still has the relaxing vibe. Staffs are friendly and accommodating. One of the rooms that I had booked had a leaking and was then shifted to a new room in less than 30 minutes. Breakfast was ok too. Nothing fancy but still fulfilling. The view from my room wasn’t that bad at all

Pros: The room decoration is good; the wifi speed is good; the air-conditioning refrigerator is good; the TV can watch YouTube; check-in half an hour in advance; the staff is very enthusiastic when introducing the situation; the cooking utensils are good; you can buy things in the supermarket do. Cons: The water heater is not easy to use, at most it only produces warm water; there are many ants in the room, especially the toilets; the hotel is in a bad location, and you have to take a taxi everywhere; there are only two small shops nearby for food, and the clerk does not speak English. Translate through other customers or look at the calculator with gestures.

What surprised me most about this store was the service. Although I encountered some minor problems, the staff kept apologizing and helping to solve them. They really put customers first.