Premier Inn Barnstaple

We spent three nights at the Premier Inn Barnstaple. Whilst the room was very good and comfortable and the Premier Inn staff were very helpful, the evening meals at the adjacent Barum Gate Table Table restaurant was a mixed experience. The first evening we were shown to our table and the drinks we requested were promptly served. The waitress then said she would be back in a minute or two to take our food order. We had to wait 30 minutes before she returned to the table and then having given our food order we had to wait a further 29 minutes for the food to be served at the table. On our second night we again had to wait some considerable time for the food to be delivered to the table and unfortunately our meals were cold, eating cold chips is not very pleasant. On the third night we were served by a different person who was extremely pleasant and helpful. Our food order was taken promptly and we did not have to wait too long for our food to be served. Our meals on the third night were very good and the food was hot and enjoyable. The restaurant appeared to look very tired, some of the chairs were loose and moving when siting in them. On a positive note the breakfasts were very good and the food was hot and tasty.

Our family has just returned from Barnstaple. The Travelodge was perfect-well situated, spotlessly clean, had great parking and food outlets nearby too. The rooms (at the back) were very quiet indeed. There was a slight issue with the key cards, in that they repeatedly ‘stopped working’, and we had to request that they be re-set. (The machine is new, apparently). The young man in the desk was apologetic each time, and soon reloaded them. All staff were friendly and helpful, and we will certainly stay here again. Thank you Travelodge!

Very tired hotel. Room and bathroom were old, dirty and tired. Beds were uncomfortable. Boiling hot but did provide a manual fan. Would never stay here again. Bar and restaurant could not cope. Food was sub standard. Under staffed. Parking was busy. Some staff need some additional training! Not premier inn standards at all and I travel a lot.

The beds were decent. However, if you go to the restaurant don't have the salt and pepper squid it was way to salty.also if you have a curry expect the poppadoms to be limp. Never had such bad squid ever. If you are thinking about having food there don't

I arrived late on a Wednesday Lovely clean room, the lady’s on reception were welcoming and helpful,(providing had written directions for me for the following day)(sorry I wish I had noted the name) Second night went for dinner Daisy was one of the best and most attentive waitresses I have encounter, able to remember orders without a pad, checking when glasses were empty, attention to detail when re-laying tables, adapting her approach to different clientele. I would love to have somebody like this in my own business, for a 17 year old to stand out in the way this young woman did, the company should seriously consider investing in a long term career path, and avoid losing her.

Booked just for one night and we were in the new extension, room was amazing and everything so brand new. Bed was a tad firm as I prefer a soft bed but that's just personal choice. Lovely fresh white towels and great shower. Glad they now have premier plus rooms as they make the stay a bit nicer with coffee machine and coffee machine. We will return. Thank you for a lovely short stay.