C1859TSmichaelp
14 Januari 2024
We stayed January 7-12, 2024. I had a Junior Suite at the Level, my friend had a regular room on the 11th floor. The Level is a great experience & worth the extra, mainly due to the lounge. Antonio was great with tours & just any inquires and making dinner reservations. Breakfast was fantastic. I said to my friend, "this is like being on a cruise ship." Hopefully, this explains to you the breakfast experience. Cook to order eggs, including egg benedict, scrambled eggs, meats, pastries, fresh juices, breads, and fruit. The room was clean, there were some scrapes and gaps in places along the flooring or wall. Nothing concerning. The shower was a double rain shower with a double hand held spray nozzle. The provided soaps, shampoo, and conditioner were good. The bath towels are huge and the Junior Suite came with bath robes. The room is cleaned each day and two cans of water are provided in the room rate. Anything in the min-fridge or the snacks are extra. There is safe in the room. The one aggravating factor for me was, both bathroom sinks were slow to drain. I was not able to have this repaired during my stay even though I worked through Antonio to get this done. The hotel restaurant has adequate offerings, the bartenders Pablo and Andrea are simply some of the best. Their drinks were great and they were happy to try to make new drinks. Very fun experience with them, especially Pablo. The Level in on floor 25 and this is for check-in and check-out. Plus, the Level lounge is located here too. Cava, Wine, and beer are offered during the hours of operation. However, from 5:30 p.m. - 7:00 p.m. pour your own liquor is offered. Food offerings are sandwiches, meats, cheeses, pastries, soda's, nuts, etc. Would I stay here again. Yes and without hesitation. Would I pay to stay at the Level? I'm not sure this was worth the surcharge of several hundred USD over 5 days.
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