Hotel dengan Bar di Muscat

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

Sayang sekali kami tidak bisa check-in lebih awal karena kami tiba lebih awal, jadi kami menunggu di lobi selama 9-10 jam meskipun sudah mengirim banyak email untuk memberi tahu mereka sebelumnya. Secara keseluruhan, pengalaman menginap kami cukup baik. Sarapannya enak dan pelayanannya juga bagus.

Sedikit kejutan, pantai romantis dan ***a manor, pelayanan hotel paling memuaskan: penuh perhatian dan teliti Pramutamu: Sangat antusias dan menyediakan handuk + teh jahe + layanan penjelasan yang penuh perhatian Kamar: Ini abad ke-21. Saya telah menginap di banyak hotel. Ini pertama kalinya saya merasa hotel ini masih mempertahankan [layanan persiapan] yang saya tulis di buku ketika saya masih sekolah. Sarapan: Saya pikir itu prasmanan biasa, tetapi makanan pokoknya adalah layanan a la carte terpisah, yang cukup penuh perhatian.