Stayed in this hotel repeatedly but this time the breakfast experience was terrible. As the hotel was fully booked with a group of students the restaurant was not well prepared for such a huge amount of guests eating at the same time. As a result food was out of stock, no seating/table available. Service was not able to clean up in time
Last night, I wanted to go out and buy something to eat. As it was my first time in Shandong, I was not familiar with this place at all. The attentive front desk staff introduced me to a place to eat, but the language barrier prevented me. The boy wearing glasses and the lobby manager patiently translated for me. Today's check-out was also very fast. The Sheraton Hotel was very good, giving me a feeling of coming home. Thank you, my dear Chinese friends