Qastury Gold Coast Morib Resort

Upon checked in. The room is dirty. All over the room is dusty. the floor is sticky and dusty. the toilet has jacuzzi but not function as well as not clean. the toilet is dirty and has hair on the floor trap hole. looks like they never clean the room except change the bed sheets.some of the light not function. no room wifi and telephone . i asked front desk to clean up the room. it took long time to come. staff no good. no apology given. manager front desk no good. i got itchy when lying on the bed during night. then i called manager front desk to change the bed sheet. she said ok to change the bed sheet and will ask someone to change it but no one came. then i call many times but no response. i went to front desk but no one . i had to sleep on the floor to avoid itchy that night. the staff very bad. no apology given by them. very disappointed stayed here and spoiled my family vacation mood. The water park is good in category of small scale water park. suitable for children and adult. the environment is nice and near to beach. Overall i give terrible because the resort is no responsible and no apology given by them. This is the worst hotel/resort ever stayed. not worth with price. no cheap stay here but room and service is worst. better stay at budget hotel compare to gold coast international morib resort. very embarrassing to use the word of international. my advised dont stayed here.