Hotel dekat Progress Landmark Building, Bangkok

My 5D4N stay was awesome with comfortable rooms and excellent service from all service staff members from the front desk to the breakfast staff. Beds were comfortable and facilities from the rooftop bar and swimming pool were a good place to relax after a long day. Would definetly stay here again when i am in BKk next time.

Positive things: Great room views. Hotel is clean. The variety and quality of toilet ametities are very good. Negative things: Awful staff attitude. I inserted in the reservation, made sure to the lady at the check-in, that I would like a quiet room. However, I was put into a room next to the elevator, and that elevator there is VERY NOISY. Everytime the elevarot worked up or down, I could hear it working in side my room. I inquired the reception, informing my room number, to be told immediately the hotel was fully booked, I did insisted that the noise was not pleasant at all. The answer given, in a very rude tone, was that I should try to change for the other night. I then told them that I am staying for one night only. To no avail or change of attitude. After much insistence and even the interference of a local friend who works for the brand, I was changed to another room. In this oher room, to my surprise, there was CONTINUOUS LOUD NOISE FROM RENOVATIONS. Note that it was already 21h00 (9pm). I was even told that in this brand the have a ”golden rule” of not making noise after 17h (5pm). Which again, more unpleasant exchanges with reception with another interference of my friend (who was also shocked) almost one hour after I was ”upgraded” the room. At this new room, which by my view wasn't that different from my original ones, it was finally quiet. Seems that was a room rarely used and with various stains in carpet and bed sheets. However with the stress that I went by, really didn't cover it. It was now five hours of annoying unnecessary stresses with the hotel staff. It is not really a cheap hotel and it has an image of a prestigious brand. The staff attitude was less than acceptable throughout the whole experience. Fortunately I was lucky for my friend to intervene in my favour. Glad that I had to stay only one night. At check-out, I was faced with even unprepared individual who did not know how to use a card machine. I know it's a Hilton, but I can say it was one, if not the most irksome experiences that I have ever dealt with.

Well, this is my second stay at this hotel in 3 months time. This time I got a room with a bath tub which is absolutely fine with me. However, there is no rack or shelf for the shower gel and shampoo, so I need to bend over 90 degrees for several times in a shower which is quite annoying. The sink also has a long hair from a previous lady guest. Photo attached for details. Other than the bathroom, the mattress is also a bit too soft especially by the edge, so I need to sleep in the center of the king size bed to avoid a bad back in the morning. Secondly, the same old issue happened again (it happened in my last visit in July) as the room maid took the room key away from the slot by the entrance of my room, to save energy I presumed This time I have no choice but to run down to the front desk and addressed the happening to the asst. Front office manager. I need to reiterate to her and she agreed that is not the proper action to do in view of the security of my room. Later on, Ms Paantayamon, the manager sent me a fruit plate and chocolate to compensate for the inconvenience caused. I sincerely urged her to conduct more training to the room maids of their uwnprofessional behavior to take room keys away from any guest rooms. It posed a security issue if the key is in the wrong hands. Finally, I hope the hotel looks into this seriously before any theft or loss happens due to the key being taken away from a guestroom.

Overall, the hotel is great. Good location, clean and spacious.. just some small issues. I find it annoying. 1) The hotel lifts can be more responsive and active. Half the time, it's only 1 lift moving when there are 6 lifts. Resulting in long wait time and frustration as during some busy period, you can't get into the lift. 2) The lift key card reader and control panel is only at 1 side of the lift. So it's very inconvenient and hard for guests to use, especially when the lift is packed. So you may miss your level by the time you manage to squeeze through to get your room card scan. 3) The check out process can be more efficient. Due to in house beverage available in the room, the staff need to check and verify the consumption during your check out Resulting in long wait time. Wastage of time and manpower. I think in these days and age, it would not be very useful to have these in the room. Especially the mall and convenience stores are all nearby. Unneeded offerings I feel. Other than the above, the hotel is great. Hope it helps.

If you are people who are into shopping & wanted to spend more time at say Erawan area, this hotel is definitely not for you, despite the hotel nearby has a metro station, but heading to Siam Square, Rachaprasong district is very inconvenient, you have to take the metro to Silom station & change to the sky train, and to make things worst, the MRT doesn’t have the store value card, resulted you have to waste so much time buying ticket every single trip, and machine is so sensitive over their notes, rejected several times till have to see staff at control to sort out the issue. Wanted to head over to the floral market, map indicated less then 2km, the tuk tuk wanted to charge THB400 for one way, while hotel told us, taxi cost is less then THB150, end of the day, we decided to use the GPS map & take a leisure walk there.

I recently stayed at Hotel Sapin, and overall, it was a great experience. The room was spacious and clean, and the bed was very comfortable, allowing me to sleep well every night. The hotel also offers free shuttle service to nearby popular attractions. In terms of service, the staff were very friendly and helpful. Whether it was asking for sightseeing recommendations or making special requests, they were always attentive. The breakfast had a wide variety of options, and the food was fresh—several dishes were particularly delicious. Overall, I was very satisfied with my stay, and I would definitely consider coming back next time!

Far more exquisite location than a Sukhumvit area... Its quiet, roads are wider.. Hotel staffs are friendly and very helpful.... Facilities inside are well. Equipped and maintained.... Unit we booked was 2 bedroom... Its very spacious, comfy beds, can make. Some improvements in breakfast... Rest is all fine

Had a good stay at Siam@siam hotel, around 5 minutes walk from nearest BTS station,National Stadium. Convience store (7-11) nearest is 5 mins away. Room was clean, bed was comfy. A few things to note is that for muslim who are booking this hotel is that the shower gel contains alcohol as I was travelling with a friend who is muslim and she noticed the alcohol. But all in all everything is good.

I did like the room but unfortunately for all the complimentary stuff like tea, coffee, toiletries we had to ask and collect from the reception everyday. But the cleaning is 5/5 ⭐️ they did clean everyday! The location is amazing as well, it’s 5 mins away from MBK centre. Lots of stuff to do close by. The view was amazing and the restaurant had good food.