Lancaster Bangkok

Room wasn’t clean. Has cockroaches.

Besides the location which is less than ideal, the rest are mainly 5 stars standard. But hey not an issue, the price is reasonable and in BKK the Grab and Taxi is easily available so overall it wasn't really a hassle.

1 ＞ reception Female employee name Jenny She needs to retrain her services 0% C/S rating. She is very rude to her customers and her English level is not acceptable to work in a hotel! 2 ＞ I went to many hotels all over the world The staff here has the worst C/S mindset 3 ＞ ★★★★★ Hotel? Room slippers provide slippers worn by customers other than recycled rather than disposable 4 ＞ I showed you the passport scan file They say they can't check in because they don't have an actual passport 5 ＞ Dubai Hotel ★★★★★ USA Hotel ★★★★★ Hilton Hotel / Sheraton Hotel / Akura Hotel Grand Center Point Hotel, which symbolizes Thailand There's no place where you can't check in without an actual passport The time is 2024 and the new era Is this hotel from the 1000th century? Check the hotel service according to the trend of the times Hotel GM official! 6 ＞ The room smells like mold and I'm going to throw up I asked the staff to change rooms I have to visit the reception to change the room The service mind of a five-star hotel is amazing haha 7 ＞ Why does the customer shower gown give you the ripped one? And then, do you still get more than 5,000 THB for a day's stay? Aren't you even shy? 8 ＞ Breakfast has the same menu every day Don't pay for it at all I don't recommend it 9 ＞ The worst hotel I've ever experienced in Thailand 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻❌❌❌❌❌❌❌❌❌❌❌❌

Pretty consistent with expectations. Nothing really stood out. The hotel is kind of boring. It’s the kind of place where you’re unlikely to be impressed by anything, but you’re also unlikely to have any issues. The location could be a bit better, but it’s not as though it’s out in the middle of nowhere. The room was serviceable, if predictable. The service was ok. It’s a hotel, yup.

Good customer service very responsive Clean and I love the location near the mtr and some good food finds near the hotel

We stay here often and live the friendly staff, comfortable beds, clean spacious rooms and the outstanding breakfast. We've also stayed as club guests and enjoy the peaceful upstairs cocktails before going out for the night. Only advice would be to add some low music upstairs and maybe a display of cookies, or small wrapped snacks. The posh nosh that goes with the cocktails are amazing and a great chance for travellers to rey different foods and flavours.