I had the pleasure of staying for five nights, and the check-in process was seamless. The hotel’s location is ideal, surrounded by a wealth of convenient amenities, including a 7-Eleven store and a money changer just next door. Popular shopping destinations like CentralWorld, Big C Hypermarket, and Platinum Fashion Mall are all within walking distance via the skywalk. Additionally, the BTS Skytrain (Chit Lom Station) is nearby, offering easy access to key attractions and other parts of the city.
The room was exceptionally clean, and while the shower space was somewhat limited, the water pressure was excellent. However, there were a couple of minor drawbacks: the water pressure in the basin was very low, and the air-conditioning unit was somewhat noisy when switched on. A cockroach was also discovered in the wardrobe, which was an unpleasant experience.
The hotel’s breakfast service, offered à la carte rather than buffet style, was delicious and flavorful. I would like to give special praise to a waitress, whose name I unfortunately didn’t catch, but who communicated well in English. She was extremely attentive, polite, and always had a warm smile. She even kindly lent me a fruit knife and plates, bringing them directly to my room.
The front desk staff went above and beyond with their service. I would like to commend Mr. Zai, who promptly delivered a tissue box and slippers to my room after I mentioned that no replacements had been made until my third day. I also want to acknowledge a female staff member, possibly Ms. Pen (though I’m not sure), who patiently provided me with a hand-drawn map and directions to the places I wanted to visit, in addition to giving me a directory and map. On my final day, Ms. Poo, the front desk staff on duty, was incredibly helpful in ensuring my transport to the airport was on schedule and even personally saw us off when the vehicle arrived.
These thoughtful gestures made my stay truly enjoyable and welcoming. I will undoubtedly return on my next visit to Bangkok
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