Hotel dekat IDOLAKU CIKUTRA, Bandung City

I booked for 2 nights and arrived around 4 PM. The check in process was smooth. After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came. I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation. Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night. Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok). Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one). Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel. If you looking a place to relax and get a good rest, find another hotel.

fun

The building itself shared with pullman. You can see pool, but it was for pullman. View and service was nice. you can see sunrise from the window. Huge room and bathroom.

I recently stayed here where the staff went above and beyond to make my birthday memorable. Not only did they bring a delicious cake to my room, but they also surprised me by singing the birthday song. Their thoughtful gesture truly made my day extra special. The service provided by the hotel staff was exceptional, and their attention to detail ensured that my birthday celebration was unforgettable. I highly recommend this hotel to anyone looking for a personalized and exceptional experience. Will definitely recommend this hotel. Their service is 5 Star!⭐️⭐️⭐️⭐️⭐️

I booked this hotel for two nights and enjoyed my stay overall. The room was nice, but the cleanliness was lacking—there was a lot of dust, and the toilet wasn’t clean either. As for breakfast, it was disappointing: tasteless with very limited variety.

The service at the hotel was outstanding! The staff went above and beyond to ensure a pleasant stay, always greeting us with warm smiles and promptly addressing any requests. The facilities were top-notch, featuring a pristine pool, a state-of-the-art gym, and beautifully decorated rooms that offered a perfect blend of comfort and luxury. The food was exceptional, with a diverse breakfast buffet that catered to all tastes and exquisite dinner options that left us thoroughly impressed. Overall, our experience was fantastic, and we can't wait to return!

Breakfast was so good... so complete.. all staffs helpful! Kids loving it So Much!

Nice quiet hotel. Used to be quite majestic but had seen better days. Hotel carpet are old and has a smell. Lift is not working and had to take a staircase.