Hotel Spa di Bandar Seri Begawan

The airport pickup service was amazing, they were really attentive and helped with all the luggages. Even though we arrived near midnight, they still picked us up with no extra charges. The breakfast provided variety of foods with affordable price. The room itself is spacious and provided with ample amenities. Room service was very nice, they even gave us extra mineral water. My only complaint is the lighting in the room was too dim 😅 However, the hotel’s staff were all friendly and helpful ! Will definitely stay here again if I come to Brunei again ❤️

Location of the hotel is recommended, just cross the other side of the street and you will find many food establishments. Cleanliness is okay. Though the room is not sound proof you can hear noise form the other room.

The two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.

The room is clean and has hot water but the building is old. When I arrived the elevater is under maintenance but they informed in advance when I requested the airport transfer so I could prepare my stuffs. Air conditioner was ok for me, cold. Not many inn around downtown provides airport transfer. Hotel staffs were very helpful and nice. It will be better if they renovate the hotel as they gave good hospitality.

The hotel is located close to the city centre, which can be reached on foot in 15 minutes. There is a free airport transfer and also a shuttle to the sights of the city - all on request. We had the family room, which was very spacious. Unfortunately, it is very dated and does not meet western standards. Our room was not cleaned once in four days and we had to pay extra for fresh towels - this is unacceptable. The breakfast is very rudimentary, there are the most necessary things, nothing more - like in a youth hostel. Durian is - as usual - forbidden in the hotel. Two metres from the outside entrance, however, the staff sit and eat them. This is very unprofessional. Overall, you realise that tourism does not play a major role in Brunei. Even if the staff try hard to help in many places, they are for the most part very unprofessional and do not meet modern standards. You shouldn't expect too much, then it can be a satisfying stay.

The room we got upon arrival was not clean. It looked like only the bedding has been changed. Next day we were upgraded to a better and very clean room. Part of the staff very friendly and helpful. Other staff not so useful and asking for tips with checkout, which seems odd to me. Very handy and nice boat service to town with their own jetty and boat around the corner. Breakfast quite OK (continental part a bit limited). Overall a very pleasant and good experience at this hotel.

The hotel location ***** can be said to be at the center of the central area of ​​Brunei, leading to most of the attractions. The hotel lobby is clean and must be recommended by local travel books. The lobby has a Japanese feel and is very relaxing, and the front desk is polite. The room is similar to a 3 to 4-star hotel in other countries. It is not very big, but it has everything you need, and you can refill your own water. It is also very convenient.

Abdul Razak Hotel Apartments is a very excellent option for the travelers who prefers to stay in a convenient but relatively quiet place. Also, the facility and the staff are superior to make sure your stay will be pleasant while you visit Bandar Seri Begawan :)