Ice House Hotel

We stayed here for our 5th wedding anniversary last weekend. It was our first trip away together since our little girl was born last year so it was extra special. The whole experience was amazing. The hotel staff looked after us very well and really helped us feel welcomed. The food in the restaurant was excellent and the cocktails were so good. The weather was also really good and the spa area felt extra relaxing with the wonderful views

Lovely venue, rooms built into a riverside walk. A lovely boutique Hotel that nestles seemlessly into the environment around. Views to die for. Impressive restaurant menu with quality service. Each room with it's own piece of custom art.

Myself and my daughter were looking forward to 2 nights at the Ice House and had booked Spa treatments for us both. Check in was very friendly and I was aware that we had to settle the account in advance so I paid for accommodation, the two spa treatments and Afternoon tea with Prosecco. I was advised that the final bill would be put under my door the morning of checkout and could be settled on departure. We ate in the bar the first night, it was quiet enough as we ate early but I still had to look for someone to take our order. The food was nice and arrived before the cocktails! Spa treatment next day was very nice, a pool would be a nice extra but we knew beforehand that there was no pool. We had the afternoon tea which was served at the requested time, but again I had to ask for the Prosecco and was initially served only one glass - I had booked and paid for 2. That evening we ate in the restaurant which was fine but again we had to ask for water. Note, all extras (gratuities, drinks, meals) were paid by cash. I was amused, therefore, the morning of leaving to find a charge of €3 outstanding on the bill. I can only assume that the check in calculations were out by this amount as I know there were no extras to be added to the bill, I was even more surprised when I was asked for the €3 which I paid, but after spending about €1000 for 2 nights I left feeling quite disenchanted.