The Hilton Garden Inn Bali Ngurah Rai Airport hotel boasts an ideal location, only 500 meters from the Ngurah Rai International Airport and 10 minutes from all the exciting attractions of Kuta.
Make yourself at home in a stylish guest room with all you need to relax and stay productive, including a desk with ergonomic chair, 42-inch HDTV, and complimentary WiFi. The Garden Sleep System™ bed has adjustable firmness, allowing you to set your own level of comfort. Choose a suite and appreciate the extra space in the separate living and dining area.
Each morning, join us in our restaurant for a tasty cooked-to-order breakfast. The restaurant is also open for lunch and dinner. After a hectic day exploring the sights or doing business, relax with a drink in our lounge bar. Sunbathe or take a dip in our landscaped outdoor pool or enjoy a re-energizing workout in the 24-hour fitness center. Stock up on drinks and snacks for your in-room refrigerator from the Pavilion Pantry convenience store. Children will adore playing in our children’s pool and meeting new friends at the kids’ club.
With a 24-hour business center and more than 10,000 sq. ft. of versatile indoor and outdoor meeting space, our hotel near Ngurah Rai Airport is ideal for meetings and events. Let our professional team members help plan the details, ensuring your event is a real success.
JJasmine Ch2025.03.03
On 1st March 2025 at night I have arrived at the airport and straight came to Hilton Garden Inn. Perfect location if you’re planning to travel further to other cities. You can call a cab using the app “grab” or Gojek(the motorbike) or even walk to the hotel , if you’re not tired. The staff is pretty friendly and helpful. The rooms are neat and well organized. A nice 1.2 m depth pool and an exceptional restaurant on the first floor. There are money exchange service points and eSIM or physical sim points close by which is a big (+) for me. Hilton Garden Inn is Highly recommended !❤️
When you stay at Balira Airport Hotel in Tuban, you'll be near the beach, a 2-minute drive from Waterbom Bali and 6 minutes from Bali Bombing Memorial. This hotel is 1.4 mi (2.3 km) from Kuta Beach and 2.7 mi (4.4 km) from Legian Beach.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
RRDani2024.12.26
The location is good because it is near the airport, but the building has mold in the bathroom, breakfast is limited but coffee is good! Furniture very old and some real wear on doors.
When you stay at HARRIS Hotel Kuta Tuban Bali in Tuban, you'll be in the business district, a 2-minute drive from Waterbom Bali and 8 minutes from Kuta Beach. This spa hotel is 2.5 mi (4 km) from Legian Beach and 4.6 mi (7.4 km) from Seminyak Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 147 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
FFrequent Traveller22025.01.16
Convenient hotel near airport. Friendly helpful staff.
A pity the pool hours are so limited: 8am to 8pm. It makes it hard to go for a quick dip before breakfast if you have any activities organised for the day. And it is a shame to not be able to have a dip after dinner, to relax after you have had a day which often involves lots of walking.
Other places I've stayed in Indonesian have more pool friendly times of 7am-9pm, which the family has always appreciated. These hours don't disturb other guests. Would be great to see them extended.
500 ulasan
8.6/10
Harga mulai dari
Rp 556.500
per malam
Periksa Ketersediaan
Anda Mungkin Suka
Hotel dengan Sarapan di BaliHotel di Bali dengan Kamar TwinHotel dengan 1 Double Bed di BaliHotel dengan Kolam Renang di BaliHotel dengan Layanan Pembatalan Gratis di Bali
When you stay at Interconnection Hostel in Kuta, you'll be near the beach, within a 5-minute drive of Waterbom Bali and Kuta Beach. This hostel is 2.2 mi (3.6 km) from Legian Beach and 3.9 mi (6.3 km) from Jimbaran Beach. Our property is strategically located in the city center, right along the main highway, providing easy access to various attractions and amenities. However, please note that due to its very central location, there may be some noise from the highway, especially during peak hours. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostel include complimentary wireless internet access, an arcade/game room, and a hair salon. Stop by the hostel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 8:30 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks, and housekeeping is provided daily.
YYana Biriuk2024.12.12
I thank the hostel staff for their quality work. It is very clean, comfortable and cozy. Very convenient location near the airport. The staff is very friendly. The people who live in this hostel are very interesting. A very good impression. I recommend this hostel. I arrived at night. The hotel staff sent me instructions on how I can check in, it was very convenient and understandable. Special thanks to the two guys who made my birthday even more beautiful. The hotel staff and the people who live there are wonderful. Thank you 🙏🙏
With a stay at Stark Boutique Hotel and Spa Bali, you'll be centrally located in Kuta, a 1-minute drive from Waterbom Bali and 6 minutes from Kuta Beach. This spa hotel is 2.2 mi (3.5 km) from Legian Beach and 4.3 mi (6.9 km) from Seminyak Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Stop by the hotel's restaurant, Warung Koffie Batavia, for lunch, dinner, or brunch. Dining is also available at the 2 coffee shops/cafes, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 88 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bathrobes.
BBJBMD2025.02.10
Stark is close to the airport; so walking there takes about 20 minutes, the taxis will try to charge 150 IRD per person; you can probably bargain to 100 which is more less fair. The hotel is clean and nice the rooms are large enough and the breakfast excellent. The value is good. The location is perfect.
Tusita Boutique Hotel is centrally located in Kuta, a 2-minute walk from Lippo Mall and 11 minutes by foot from Discovery Shopping Mall. This hotel is 0.7 mi (1.1 km) from Waterbom Bali and 0.7 mi (1.1 km) from Kuta Beach.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. To-go breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and bidets.
DDean Fick2025.02.11
Book here!
The price is worth what you get.
1.Make sure to include breakfast, it's really a great way to start the day.
2.Do visit the rooftop pool.
3.And we booked 1hour massage for 200 000 rupiah which was the best massage I've ever had.
4. For supper try the restaurant left of the hotel called NORM. Best Nasi Ayam I've ever had for 55 000
With a stay at Aryaduta Bali - CHSE Certified in Kuta (Kartika Plaza), you'll be steps from Lippo Mall and 9 minutes by foot from Discovery Shopping Mall. This 4.5-star hotel is 0.3 mi (0.5 km) from Tuban Beach and 0.6 mi (1 km) from Waterbom Bali.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local and international cuisine at Stoked Grill and Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 178 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.09.08
The room is quite spacious.
However for me personally I think the position of the TV like abit not suitable, which is at the left side of the bed. The sofa is far away there.
And only got 1 lift to get to my room, we need to walk quite a distance, can refer to the attached the floor map.
1 more thing is the cup provided to drink hot water. There is no handle to hold the cup / mug, so try to imagine you need to hold the cup with hot water.
When you stay at Sovereign Bali Hotel in Tuban, you'll be in the business district, within a 5-minute drive of Kuta Beach and Legian Beach. This 4-star hotel is 4.3 mi (6.9 km) from Seminyak Beach and 1.9 mi (3 km) from Waterbom Bali.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at Kitchen Meliwis, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tuban? This hotel has facilities measuring 3100 square feet (288 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2025.02.09
Very good hotel! It’s conveniently located close to the airport. The staff are friendly and helpful, which added to the overall experience. Breakfast starts at 6 AM, which was fantastic for getting an early start to the day. I stayed here for 5 days, and it was a relaxing experience. Just a heads up: you need to bring an adapter if you want to use the electrical outlets, but you can borrow one from the front desk for 50,000 rupiah, which you can get back when you return the adapter. The hotel itself is superb—clean and with a pleasant aroma throughout. Highly recommend!
Located in Kuta (Kartika Plaza), Grand Ixora Kuta Resort is within a 15-minute walk of Kuta Beach and Waterbom Bali. This spa hotel is 1.9 mi (3.1 km) from Legian Beach and 3.7 mi (6 km) from Seminyak Beach.
Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Bambu Roras, a restaurant that specializes in Indonesian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Kuta? This hotel has 1163 square feet (108 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.11.14
I stayed at this hotel for 2 nights, and overall it was a very good hotel. The staff at the front desk was very kind and even though I arrived a little earlier than the check-in time, I was able to get into my room. At check-in, you will be given a Wi-Fi password and a welcome drink ticket. Welcome drinks can be enjoyed at the hotel restaurant or at the poolside bar.
I stayed in a superior room, and when I made the reservation, I was able to request whether I wanted one double bed or two single beds, and I got a room with a double bed as I requested. The inside of the room was very clean, and the green-based interior was very cute. The view from the window was also beautiful.
There are many restaurants around the hotel, and you can go to the big shopping malls Lippo Mall Kuta in 2 minutes walk and Discovery Mall Bali in 8 minutes walk, so you will never get bored. Passing through Discovery Mall Bali, you can access the coast. I recommend enjoying the sunset there. Even if the weather is bad, the hotel has a restaurant, pool, bar, and spa, as well as room service for light meals, so you can spend your time just inside the hotel.
If you are staying in Kuta for sightseeing purposes, please use this hotel.
With a stay at Liberta Hotel Jimbaran in Kedonganan (Jimbaran Bay), you'll be a 2-minute drive from Jimbaran Beach and 6 minutes from Kuta Beach. This hotel is 6.1 mi (9.8 km) from Seminyak Beach and 9 mi (14.6 km) from Sanur Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and in-room massages, and housekeeping is provided daily.
AAnnie V2023.12.30
Seriously, this was the good looking bad hotel. Maybe it’s just my room. We stayed in room 222. They said my room is fully booked and they upgraded my room for better one. I was happy at first but that was a disaster. First, room is filled with mosquitoes and we were busy hunting mosquitoes for an hour. We killed 7 and there were more that we missed. We asked for the bug spray and we sprayed it ourselves, and while spraying we found 3 more. That room doesn’t have shower booth, only tub without shower curtain. Water sprayed everywhere and I tried not to splash it. But it didn’t matter because water just kept dripping and there was no water drainage. Even if there were shower curtains, you can’t stop flooding the floor. Because someone who design this bathroom and tub part is an *****. It was so frustrated.
There was no hairdryer, and fridge was soooo dirty. My upgraded room was so close to the road and it was so loud with traffic all night. More spacious, more mosquitoes.
Curtains has staple on it and my husband cut his finger when he was closing it.
Good thing is the front desk lady was very helpful. I wasn’t mad at her cause it’s not her fault. But,,, that room should not be sold like that. Upgrade? I don’t care. That one was one of the worst hotel i’ve ever stayed. Awful night. But once again, it could be just that room. Room 222. Avoid it!!!
103 ulasan
7.8/10
Harga mulai dari
Rp 203.203
per malam
Periksa Ketersediaan
Lihat Semua Hotel di Dekat Ngurah Rai Intl. Airport
20 Hotel Premium Terbaik di Bali
Lihat semua
Lihat opsi hotel premium pilihan kami di Bali untuk masa inap Anda berikutnya
No.
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"Great swimming pool""Delicious breakfast"
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9.5/10
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"Good Location"
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12
8.6/10
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"Highly recommended"
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The Ritz-Carlton Bali
Hotel di Nusa Dua, Bali
"Delicious breakfast""Great swimming pool"
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16
10.0/10
0 ulasan
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17
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"Great service""Great stay!"
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No.
18
8.9/10
78 ulasan
Alila Seminyak
Hotel di Seminyak, Bali
"Great stay!""Friendly owner"
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No.
19
9.1/10
45 ulasan
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Hotel di Ubud, Bali
"Great stay!""Friendly owner"
Pilih tanggal untuk melihat harga
No.
20
9.5/10
58 ulasan
One Eleven
Hotel di Seminyak, Bali
"Great service"
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Rekomendasi Hotel di Bali untuk Anda
Lihat semua
Pilih akomodasi dekat Ngurah Rai Intl. Airport yang paling banyak dipesan selama 30 hari terakhir!
No.1
8.0/10
212 ulasan
Manggar Indonesia Hotel
Kuta, Bali | 0.92KM from Ngurah Rai Intl. Airport
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The Patra Bali Resort & Villas
Kuta, Bali | 0.99KM from Ngurah Rai Intl. Airport
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RakaAyu Kuta
Kuta, Bali | 0.86KM from Ngurah Rai Intl. Airport
"Convenient location""Close to airport"
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PassGo Digital Airport Hotel Bali
Kuta, Bali | 0.03KM from Ngurah Rai Intl. Airport
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8.9/10
431 ulasan
Swiss-Belhotel Tuban
Kuta, Bali | 1.6KM from Ngurah Rai Intl. Airport
"Delicious breakfast""Close to airport"
Pilih tanggal untuk melihat harga
No.6
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Villa Koura Tuban
Kuta, Bali | 0.99KM from Ngurah Rai Intl. Airport
"Great stay!""Clean and tidy"
Pilih tanggal untuk melihat harga
No.7
9.2/10
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The Anvaya Beach Resort Bali
Kuta, Bali | 1.63KM from Ngurah Rai Intl. Airport
"Delicious breakfast""Great swimming pool"
Pilih tanggal untuk melihat harga
No.8
9.1/10
496 ulasan
Holiday Inn Express Baruna, an IHG Hotel
Kuta, Bali | 1.2KM from Ngurah Rai Intl. Airport
"Convenient location""Close to airport"
Pilih tanggal untuk melihat harga
No.9
9.2/10
70 ulasan
The Vira Bali Boutique Hotel & Suite
Kuta, Bali | 1.31KM from Ngurah Rai Intl. Airport
"Great stay!""Friendly owner"
Pilih tanggal untuk melihat harga
No.10
8.9/10
32 ulasan
Asta House
Kuta, Bali | 0.96KM from Ngurah Rai Intl. Airport
"Convenient location""Great stay!"
Pilih tanggal untuk melihat harga
Lihat Ulasan dari Traveler Lain tentang Hotel di Bali
Lihat semua
Temukan rating dan ulasan langsung dari traveler untuk membantu Anda menemukan akomodasi terbaik
9.3/10
Very Good
LLuanna Cardoso deArriving at the hotel I immediately smelled the mould. The hotel is beautiful but smells. We were kindly received at the door, they picked up our luggage, and served us a welcome drink while we did the check in. I started to sneeze and my nose clogged so I explained I was allergic to dust and I would like a room with more sunlight and wind. When we entered the room the musty smell was unbearable. I immediately complained and they promptly found another room without carpets. I believe it was an upgrade. They also sent us an apology card with fruits and chocolates. Unfortunately, the new room was still smelly, not as smelly as the first one, but we accepted as we were super tired and didn’t want to wait any longer. Here are my pros and cons:
Pros:
Shower pressure was fantastic
Breakfast was great, they had options like avocado toast, salmon bagel, burritos, and a variety of international options
Bed was comfortable
Swimming pool Temperature was perfect and the bar very convenient with great drinks
Beach is clean and not crowded
Sunset is beautiful
The restaurants had a good environment and good food. A bit pricey, but overall worth it.
Cons:
Mould. This is actually the only reason I wouldn’t go back to this hotel. The smell is in the room and the entrance mainly. The rest of the areas are okay. This hotel was built in 1993, so I have to say that if it wasn’t for that, the hotel would be in amazing condition.
Service by the pool was very slow, my husband tried to get a beer first thing when he arrived and only after calling the waiter twice they brought him the beer, but it was room temperature! 😞
Coconut water and beer were not cold, they actually offered ice, but it just made it watery and tasteless.
Bike rental can only be used inside the hotel, and they don’t tell you that when you rent it. I tried to go out to cycle in the surrounding area and they didn’t allow me to go. After complaining, the charged me half price for the rent. I only used inside the hotel and at the beach in front of the hotel.
Concierge service was very slow and inefficient. He didn’t have packages to offer, photos, or videos. Everything was searched on Google right in front of us. The only option given was a private driver that could take us anywhere we wanted to go. The problem is that we didn’t know the places, so we were expecting a better introduction to the island and the activities. We ended up doing our own research and hiring the driver.
Transfer from hotel to airport costs 430,000 RP, but if you get a grab (similar to Uber/Didi) it will cost you less than 80,000 RP.
Overall, the hotel is a good option if you can tolerate the smell. That’s the only reason I wouldn’t recommend it. Otherwise it was a great stay for the price.
ZZhang(xinyan)Although the location of the hotel is a bit remote, it doesn't matter for the second half of our trip, which is mainly for playing in the hotel! We still ordered a single-family villa with a swimming pool, which is quite private. We ordered breakfast. Various Western breakfasts are very suitable for our taste. We ordered dinner in the room on the first night. The food was very delicious and exquisite. The whole table was only more than 500 yuan when we checked out. The seafood set meal was booked in the restaurant for dinner on the second day. It was still delicious and exquisite. Blowing the sea breeze and listening to living music, it was romantic and warm! The chef also came to each table to introduce the dishes and listen to opinions. Very nice! Champagne was sent to the room, which was delicious! In addition to the welcome fruit sent on the first day, there were snacks sent every day, which were delicious😋! The hotel's unique black sand beach is very special and beautiful! In short, it is very quiet and very private, very good! Very like it!
GGuest UserGreat place for families. They have their own beach front which is not shared with other hotel guests. However there are no lifeguards during our stay and the beach is dirty. Hotel to consider having a lifeguard at the beach area, and also clean up the area.
GGuest UserA very disappointing stay at this hotel. Issues started at check in and continued throughout our stay . Our family booked 5 rooms at the Alam KUL KUL and we all had issues with facilities and getting any action taken to address them . To start we visited the hotel in mid November 2023 to enquire about late checkout when we stayed in February 2024. The hotel reception were very pleasant in November and guaranteed that late checkout was easy and it was a great rate of 550.000 . The reception staff said that they had added the late checkout to our booking. When we arrived in February everything was different. First the reception staff questioned that we had visited in November and that we did not have late checkout added to our booking. They insisted that we name the hotel staff who we had spoken with in November. After much discussion we had the late checkout added but staff were less than friendly. Then they insisted we pay the extra money straight away. We said no problem but then my wife’s wise card wouldn’t work in their payment machine and staff kept insisting that the wrong pin was being entered. My wife had been using the card for the last 7 days in Bali with no issues. So I then gave them my wise card and was surprised when it wouldn’t work in their machine either. I also had been using my card daily in Bali with no issues. After much further discussion with hotel reception they said that we could pay at check out. We had already pre paid for all 5 rooms prior to this. On the day of checkout I received a request to contact reception as they had no records of us asking for late checkout. During several WhatsApp messages from reception they said that we had refused to pay for the late checkout and that we had stated that we would get it free. I was absolutely disappointed to receive these messages and we had never stated anything about free late checkout. The reception staff continued sending messages that were completely false statements. In reflection I think that the staff were trying to cover up the poor service lack of professionalism that they lacked. This were only a few of the small issues that arose during our stay . Our daughter and family had a mouse running around their room and it took staff 3 days to come and look at the room. There was never any offer to change rooms. Another family group had their air conditioning not working and it took 3 days for the hotel to address that issue . My wife ordered drinks during happy hour at the garden pool and when the bill came they wanted to charge full price and their staff stated that my wife had ordered room service! She was locked out of our room at the time because the electronic key kept failing.
On 3 separate occasions I asked to speak with the hotel manager to see if we could get better communication and service. Unfortunately the manager was always unavailable, so can only assume that is where the problem starts . Too important or don’t care about hotel guests.
Most of the hotels staff were extremely friendly and welcoming especially the restaurant staff.
The Alam is a very old property in a very good location. The rooms have been renovated and beds are comfortable. After visiting Bali about 16 times and staying in many different hotels and villas this was our most disappointing stay in Bali. It’s a shame that the small issues kept coming and that the hotel were either trying to cover up or complacent about.
GGuest Userthree days stay with my family, air conditioning not pretty good, and hot water not realy good to, i have complain about that but problem still exist
FFfern_elfRoom is nice and modern. Breakfast box is provided when requested for early Nusa Penida one-day trip. We found so many ants in the room, e.g., wall, working table, closet. Staff use insect repellent spray and it's kinda work. The security team is quite impressive, they help us get in the car and leading to our corrected elevator.
GGuest UserExcellent room. Really big with nice sitting area, balcony, good working desk. Also loved the bathroom.
Had some problems getting the safe to work but eventually were fixed.
There is not much micro economy outside and just one restaurant. I did manage to get Grab from the hotel.
The hotel runs a great shuttle to Semarapura and Goa Lawah, it's free but you tip the driver and guide and pay for entry to the various sites.
The spa area is nice but the treatment I had was not very good.
SShahriar ImranGreat central location
I stayed at Homestay Alam Pangkung for a night, really enjoyed its location in the city center where everything is within walking distance.
AAnonymous UserStaying here was a real retreat. The room which has pool access we booked was clean, spacious, intimate bcs there only a few room. Our room was very close to the dining gazebo where there were some plugs so we could working with our laptop with a sight of ricefields. the bathroom has a good warm water shower. I love when the morning sun can penetrate to the room. Nasi goreng and Mie goreng for breakfast are quite tasty. - But sometimes you can hear a gecko at night and unfortunately during our 2n3d stay, there were no one clean and make up our room. Also tissue and water didn't get refilled.
Hotel apa saja di dekat Bandar Udara Internasional I Gusti Ngurah Rai yang menawarkan sarapan?
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Hilton Garden Inn Bali Ngurah Rai Airport,HARRIS Hotel Kuta Tuban Bali dan Interconnection Hostel
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Hotel apa saja di dekat Bandar Udara Internasional I Gusti Ngurah Rai yang memiliki Wi-Fi gratis?