This hostel had a lovely, calm atmosphere with lots of greenery and a beautiful koi pond. The staff were kind to us when we needed to check out early and prepared a tasty breakfast for us earlier than usual, which we really appreciated. However, we paid extra for a 'Superior Double Bed Private Ensuite' room, which was advertised to have a double bed and a view from the first storey of the hostel. Unfortunately we were given a room on the ground floor of the hostel which had two single beds, NOT a double bed. We brought it up with staff twice and showed them screenshots of our booking, but they did nothing to help us and just told us we had a double room, when it was clearly two singles and not the room that was advertised. There were some other small issues with the facilities, such as the shower head being mounted on the wall only about a metre above the ground, and no bath mat supplied.
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