The Westin Resort & Spa Ubud, Bali Reviews

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you for your kind review! We’re so happy to hear you enjoyed your stay with us and that the rice paddy field view made your mornings even more special. It’s wonderful to know you found everything you needed for a comfortable family stay. We hope to welcome you and your loved ones back to Ubud again soon!Warmest Regards The Westin Resort & Spa Ubud

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you so much for your wonderful review! We’re so happy to hear that you had a great experience during the Nyepi weekend. It’s fantastic that you enjoyed the activities, and we’re thrilled to know our team’s excellent service and smiles made your stay even more memorable. We hope to welcome you back again soon! Warmest Regards The Westin Resort & Spa Ubud

Response from Property: Dear Valued Guest,Warm greetings from The Westin Resort & Spa Ubud.We’re so happy to hear that you enjoyed our service and amenities during your stay. Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back for another relaxing escape in Ubud.Warm regards,The Westin Resort & Spa Ubud

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you for sharing your experience with us. We’re so happy to hear that you enjoyed the serene atmosphere, our beautiful pool with its lush greenery views, and the family-friendly amenities we offer.We appreciate your note on the breakfast experience and are always working to ensure every guest has a comfortable and enjoyable start to their day even during busy periods.It’s wonderful to know our location added convenience to your Ubud visit, and we hope to welcome you back soon for another relaxing escape.Warm regards,The Westin Resort & Spa Ubud, Bali Team

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you so much for your kind words! We’re so happy to hear you had a very good stay with us. We look forward to welcoming you back again soon!Warmest Regards The Westin Resort & Spa Ubud

Response from Property: Dear Valued Guest, Thank you for your feedback! We’re happy to hear you enjoyed the spacious and clean room, as well as the great service from our staff. We truly appreciate your comments, and we’ll take them into consideration as we continue to improve. We hope to welcome you back for another wonderful stay soonwarm regards

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you for your lovely feedback! We’re so happy to hear you enjoyed the complimentary upgrade and found the room clean and comfortable. It's also great to know Grab services made getting around easy. We look forward to welcoming you back for another enjoyable stay!Warmest Regards The Westin Resort & Spa Ubud

Response from Property: Dear Valued GuestWarmest Regards from The Westin Resort & Spa UbudThank you for sharing your feedback! We’re so happy to hear you enjoyed the food, service, pool, and overall facilities, it means a lot to us. We’re sorry to hear the shuttle service didn’t fully meet your expectations, and we truly appreciate your comments as they help us improve. We hope to welcome you back soon for another relaxing escape.Warmest Regards The Westin Resort & Spa Ubud

Response from Property: Dear Valued guest, Thank you so much for your heartfelt review! We are absolutely thrilled to hear that you had such a wonderful experience. We're delighted that you enjoyed the clean facilities, delicious breakfast, amazing swimming pool, and spa. The stunning pool view is certainly a highlight!Most importantly, we are deeply moved by your kind words about our staff, especially Sri. It's truly gratifying to know that her kindness made such a lasting impression on you. We always strive to offer exceptional service, and it's wonderful to hear that we succeeded in making your stay memorable.We also appreciate your insight about the hotel's location. While it's a bit outside of Ubud town, the facilities, programs, and shuttle service make it easy to enjoy both the tranquility of the resort and the vibrancy of the town.Thank you once again for your strong recommendation, and we can't wait to welcome you back for another incredible stay!Warm regards,The Westin Resort & Spa Ubud Bali

Response from Property: Dear Agnes P SugiantoThank you for sharing your experience with us. We're truly sorry to hear that your child fell ill during your stay, but we are so glad that Safitri and our Service Express team could provide the exceptional care and support you needed. It's wonderful to know that she followed up diligently, ensuring your child's well-being, from recommending a doctor to providing tailored care with complimentary plain porridge. We deeply appreciate your kind words about her, and we are thrilled that you were impressed by the level of service and hospitality.We also hope that, despite the circumstances, you were able to enjoy the high standards of comfort and amenities that The Westin Resort & Spa is known for. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,The Westin Resort & Spa Ubud Bali

Response from Property: Dear Valued Guest, Thank you for sharing your experience! We're delighted to hear that our staff were friendly and helpful during your stay. We sincerely apologize for the inconvenience caused by the lizard on your first night, but we're glad that we were able to move you to another room the next day. Your comfort is important to us, and we're happy we could make things right for you.We hope you continue to enjoy your stay, and we look forward to welcoming you back in the future.Warm regards,The Westin Resort & Spa Ubud Bali

Response from Property: Thank you for your kind review! We're delighted to know that our hotel has become one of your favorites in Ubud. We're glad you appreciated the serene jungle views and the convenience of transportation to the main areas. It’s also wonderful to hear that our breakfast and thoughtful details, like the lavender oil, enhanced your stay. Your positive feedback about our front desk service is truly appreciated. We can't wait to welcome you back for another memorable stay in the future!

Response from Property: Dear Imexao, Thank you for your kind words! We’re so glad to hear that you had a wonderful stay and enjoyed our property and breakfast. We truly appreciate your recommendation. We look forward to welcoming you back soon!Warm regards,The Westin Resort & Spa Ubud Bali

Response from Property: Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel amenities, breakfast, and service. While we regret any inconvenience with your room arrangement, we're pleased that our team could resolve it for you. Your recommendation means a lot, and we look forward to welcoming you back for another wonderful stay in Ubud!