Ulasan The Westin Resort & Spa Ubud, Bali

Tanggapan dari Properti: Dear Valued Guest, Thank you for your feedback! We’re happy to hear you enjoyed the spacious and clean room, as well as the great service from our staff. We truly appreciate your comments, and we’ll take them into consideration as we continue to improve. We hope to welcome you back for another wonderful stay soonwarm regards

Tanggapan dari Properti: Dear Valued guest, Thank you so much for your heartfelt review! We are absolutely thrilled to hear that you had such a wonderful experience. We're delighted that you enjoyed the clean facilities, delicious breakfast, amazing swimming pool, and spa. The stunning pool view is certainly a highlight!Most importantly, we are deeply moved by your kind words about our staff, especially Sri. It's truly gratifying to know that her kindness made such a lasting impression on you. We always strive to offer exceptional service, and it's wonderful to hear that we succeeded in making your stay memorable.We also appreciate your insight about the hotel's location. While it's a bit outside of Ubud town, the facilities, programs, and shuttle service make it easy to enjoy both the tranquility of the resort and the vibrancy of the town.Thank you once again for your strong recommendation, and we can't wait to welcome you back for another incredible stay!Warm regards,The Westin Resort & Spa Ubud Bali

Tanggapan dari Properti: Dear Agnes P SugiantoThank you for sharing your experience with us. We're truly sorry to hear that your child fell ill during your stay, but we are so glad that Safitri and our Service Express team could provide the exceptional care and support you needed. It's wonderful to know that she followed up diligently, ensuring your child's well-being, from recommending a doctor to providing tailored care with complimentary plain porridge. We deeply appreciate your kind words about her, and we are thrilled that you were impressed by the level of service and hospitality.We also hope that, despite the circumstances, you were able to enjoy the high standards of comfort and amenities that The Westin Resort & Spa is known for. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,The Westin Resort & Spa Ubud Bali

Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your experience! We're delighted to hear that our staff were friendly and helpful during your stay. We sincerely apologize for the inconvenience caused by the lizard on your first night, but we're glad that we were able to move you to another room the next day. Your comfort is important to us, and we're happy we could make things right for you.We hope you continue to enjoy your stay, and we look forward to welcoming you back in the future.Warm regards,The Westin Resort & Spa Ubud Bali

Tanggapan dari Properti: Thank you for your kind review! We're delighted to know that our hotel has become one of your favorites in Ubud. We're glad you appreciated the serene jungle views and the convenience of transportation to the main areas. It’s also wonderful to hear that our breakfast and thoughtful details, like the lavender oil, enhanced your stay. Your positive feedback about our front desk service is truly appreciated. We can't wait to welcome you back for another memorable stay in the future!

Tanggapan dari Properti: Dear Imexao, Thank you for your kind words! We’re so glad to hear that you had a wonderful stay and enjoyed our property and breakfast. We truly appreciate your recommendation. We look forward to welcoming you back soon!Warm regards,The Westin Resort & Spa Ubud Bali

Tanggapan dari Properti: Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel amenities, breakfast, and service. While we regret any inconvenience with your room arrangement, we're pleased that our team could resolve it for you. Your recommendation means a lot, and we look forward to welcoming you back for another wonderful stay in Ubud!

Tanggapan dari Properti: We're thrilled to hear that you and your kids had a wonderful stay with us! It's fantastic to know that you enjoyed our spacious rooms, delicious food, and excellent facilities. Thank you for choosing The Westin Ubud for your family getaway. We hope to welcome you all back soon for another memorable experience!

Tanggapan dari Properti: We're delighted to hear that Era provided exceptional service during your stay! Thank you for your kind words and recommendation. We hope to welcome you back for another fantastic experience at our resort!

Tanggapan dari Properti: Thank you for your kind words! We're thrilled to hear you had an excellent stay and enjoyed our service and hospitality. It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful experience!

Tanggapan dari Properti: Dear Akh21,Thank you for taking the time to share your recent experience at our hotel. We're delighted to hear that you found our staff kind and accommodating, and truly appreciate the praise for our infinity pool!We understand your feedback regarding the breakfast spread and want to assure you that we take all guest comments very seriously. While we strive to provide a diverse and delectable selection, we recognize that it may not have met your expectations for a 5-star hotel.We are continuously working to improve our offerings and would appreciate it if you could share some specific details about what you felt was missing from the breakfast buffet. This feedback is invaluable in helping us tailor our menu to better suit guest preferences.We're glad you enjoyed our infinity pool - it truly does offer a stunning view and is a popular spot for our guests.Thank you again for your review. We hope to welcome you back soon and provide an even more enjoyable experience.

Tanggapan dari Properti: Dear Guest, Thank you for taking the time to leave a review of your stay at our hotel in Ubud. We're happy to hear that you enjoyed our facilities and pool!We understand your concerns about the noise from the street and appreciate you letting us know. We strive to offer all our guests a peaceful and relaxing experience, and we apologize that the initial room assignment didn't meet your expectations. We're glad that we were able to relocate you to a quieter room and improve your stay.To ensure a more restful experience for future guests in similar situations, we'll consider offering room location preferences during the booking process or discussing noise sensitivity upon arrival. Additionally, we're continuously exploring options for soundproofing measures, particularly in rooms facing the street.Thank you again for your feedback. We value your input and are committed to providing an exceptional experience for all our guests. We hope to have the opportunity to welcome you back again soon.Sincerely,The Westin Ubud

Tanggapan dari Properti: Dear Gennady,Thank you so much for taking the time to share your wonderful review of The Westin Ubud! We are absolutely thrilled to hear that you enjoyed your stay with us and appreciate you highlighting all the aspects that made it so special.Reading your kind words about our "largest and most luxurious pool with panoramic jungle views" brings us immense joy! We certainly take pride in offering such a unique and picturesque escape, and we're delighted you were able to capture stunning photos to cherish.We're equally happy to know you enjoyed the wide variety of our breakfast buffet, encompassing both Asian and European delicacies. We strive to cater to diverse palates and ensure a delicious start to every day.Your heartwarming mention of Miss Vania's exceptional service truly warms our hearts. She takes immense pride in exceeding guest expectations and her kind heart and beautiful smile are definitely assets to our team. We will be sure to share your kind words with her.Knowing that you plan to return next year to our "tropical oasis of greenery, luxury and peace" fills us with immense gratitude. We're already looking forward to welcoming you back and creating another unforgettable experience.In the meantime, please do stay connected with us on social media for updates and special offers.Thank you again for your fantastic review!Sincerely,