Hotel dengan balkon di El Barcelonès

Salah satu lokasi terbaik di Barcelona. Lokasinya berada di pusat banyak tempat wisata dan terdapat banyak restoran, kafe, dan toko di dekat hotel. Kamarnya juga sangat bersih dan terawat. Area kolam renangnya juga sangat menenangkan dan stafnya sangat ramah, terutama seorang pria di bar.

Hotel di Barcelona harganya sangat mahal, kamarnya relatif kecil, tapi tetap berguna. Ada ruang kecil untuk beraktivitas selain tempat tidur. Kebersihan dilakukan dengan sangat serius setiap hari, tapi tidak ada sandal dan air minum kemasan hanya memberi dua yang kecil di hari pertama, tapi setelah itu tidak ada lagi. Sarapannya tidak banyak, tapi rasanya cukup enak. Kami tinggal selama empat hari dan hari kami meninggalkan hotel relatif lebih awal. Restoran mengemas sandwich dan botol buah untuk kami bawa. Resepsionis di meja depan sopan dan sabar. Mereka merekomendasikan kami rencana perjalanan wisata dan bus wisata, dan sikap mereka sangat baik.

The hotel is very new and has nice rooms with a great view on the higher floors. Especially the balcony is nice. The rooms are spacious and bright, equipped with all necessities like a safe or a hairdryer. For special equipment like a kettle you need only ask at reception. The check in was quick and convenient, rooms can be reached quickly by elevator. There is one restaurant and one Café, the breakfast buffet in the restaurant is rich and tasty. Also the rooftop bar with an indoor and outdoor are including the small infinity pool is great, but I imagine it being crowded during high season. The location of the hotel is decent yet not perfect. It is roughly a 5-10 min walk to the nearest Tram or Subway station (probably El Maresme Forum) and there is also a big shopping mall. The beach is a 20 min walk, alternatively you can use bus H16 only 5 min from the hotel to get to most beach areas along the coast. There are also some small shops and bars nearby, but not the best. Now the downside, the hotel seems to be next to a rundown living quarter with shady people hanging around. To get from the hotel to the city by subway or tram, plan around 25-30 min. The service was friendly and the room was cleaned very well every day. Only once it happened that at around 11:30 a hotel employee knocked our door angrily and said loudly „Checkout“, but we have booked for several more days. He apologized after I told him, obviously he got the wrong room, but still this communication error shouldn’t happen in a 4star hotel. Also one day we didn’t receive the free bottle of water even though we disposed of the previous empty one. Besides that, everything was good. All in all I would recommend this hotel for its nice views over the city, the new and clean rooms and the competitive prices. The city as well as the beach require 15-30 minutes travel time on public transportation, so a Hola Barcelona card is recommended.

Hotel ini berlokasi strategis untuk bersantap, hiburan, dan bertamasya. Disarankan untuk berjalan kaki ke objek wisata utama karya Gaudí, yang menawarkan pengalaman luar biasa akan kehidupan, belanja, dan budaya Barcelona. Sarapannya di atas rata-rata, dan stafnya sangat ramah. Namun, saya memiliki pengalaman yang sangat negatif. Setelah dua hari, saya harus pindah kamar (dari single menjadi triple). Saya menghubungi resepsionis dua hari sebelumnya, berharap transfer berjalan lancar. Namun, ketika keluarga saya tiba, mereka memberi tahu saya bahwa transfer tidak tersedia, dan jika tidak ada kamar hingga pukul 12.00 siang, kami harus menunggu kamar. Saya telah memeriksa situs web hotel dan menemukan bahwa mereka memiliki kamar yang tersedia. Kemudian, mereka mengatakan bahwa mereka memiliki kamar yang tersedia dan meminta agar kartu kamar ditunjukkan untuk transfer. Mereka kemudian memaksa saya untuk turun dan mendaftar untuk mengambil kunci. Ketika saya bertanya, mereka mengatakan bahwa ini adalah prosedur hotel. Hal ini membuat saya sangat kecewa, jadi saya memutuskan untuk tidak melanjutkan menginap. Saya harap manajemen hotel memperhatikan masalah ini. Hotel ini pintar sekali sekarang. Jangan hanya memberi kami alasan dan ini akan merusak citra hotel. Secara keseluruhan, pengalaman menginap saya sempurna, tetapi karena kasus ini, saya pikir saya harus memberikan ulasan buruk tentang layanannya. Ini mungkin tidak adil bagi sebagian besar staf hotel yang sudah memberikan pelayanan yang baik. Namun, penting bagi kami untuk memberi tahu Anda tentang pengalaman buruk yang luar biasa ini.

If you are looking for good hotel in the city centre, you have found one. Excellent location near Plaza Cataluna, near La Rambla. Great staff, really felt welcome. Quite big room, especially for Barcelona. Hotel is historic, not luxurious, but this is ok. There are 24/7 free snacks and drinks available, which is superb option

I have requested a room in higher floor, far from lift. However I was allocated a room on 1st floor next to lift. The noise in the corridors is loud and some you can hear clearly in late night. Also you can see nothing through the window as it is a wall outside the window. The view is quite bad as you can’t see anything. The location is good, close to Espanya underground station. Airport shuttle bus stop is outside hotel as well. A good restaurant is 1-min walk from hotel. The reception lady and gentleman are very good apart from one wearing glasses. Room service is done pretty well and it is clean. Shower water is hot and strong, which is good. Free luggage storage.

Pertama, hotel ini berada di lokasi yang bagus. Sangat nyaman untuk naik bus dan kereta bawah tanah. Ada supermarket dan toko roti di dekatnya. Kedua, pelayanannya teliti. Staf front desk, resto dan pelayanan kesehatan semuanya ramah dan sabar. Apalagi petugas front desk memberikan petunjuk rute, mereka menggunakan komputer untuk memperbesar diagram, menuliskannya di kartu, dan bahkan mencetaknya. Mereka sangat membantu. Ketiga, hemat biaya. Cuma saya tinggal di lantai satu, menghadap ke jalan, dan kebisingannya sedikit lebih keras, tapi saya bisa tidur di malam hari, jadi tidak masalah.

The check in experience was so horrible. After I presented my passport to the receptionists (3 guys) in hotel front desk, they kept requesting me to show the boarding pass of my cancelled flight. If i could not show it, they don’t allow me to check in. I argued with them why I have to show my boarding pass and how can I have boarding pass if my flight is cancelled. They insisted I have to show, otherwise I could not check in. Their attitudes were so rude and I spent almost 40 min to show all documents I have on-hand, then they gave me my room key. The room assigned to me is not so comfortable because it is on ground floor without window facing outside streets. I don’t think it is tourist friendly at all.

Les points négatif : Aucune isolation on entends tous ce qui se passe dans les autres chambres, le prix est élevé pour la qualité de l'hôtel. Manque de propreté, murs abîmés, effrité. Les toilettes et salle de bain laisse à desirer Les points positifs sont l'emplacement, l'amabilité du personnel, réception 24h/24h et le confort des lits/matelas.