Where do I start! Just returned from a week's stay and want to go back already. Lovely welcome with a cold flannel and welcome drink. Check in went smoothly and concierge was so helpful. We had a family room with private garden and it looked just like the photos, great sliding door to separate the rooms at night. We have a 3 year old and housekeeping had already put bed guards on the single bed which was great. Lovely toiletries including kids ones (don't bother taking your own shampoo and shower gel). Fresh towels daily and room cleaned/beds made. Only down side to the room was that it didn't have a swing lock on the door which meant my son could open the door without our help - a little odd considering it was a family room. Don't bother taking your own beach towels. You receive towel cards on arrival and you can swap these everyday at the towel kiosk, returning your old/wet towels and picking up new ones in the morning. Fantastic idea! We loved the fact you could book out your sunloungers for a week, all resorts should do this as takes the stress out of it - especially with young kids. The pools - absolutely beautiful! The kids pool was just great, large shallow area with little fountains that then sloped into a slightly deeper bit, huge pirate ship with 3 slides, fountains and a tunnel. This was all under 2 large canopys, so even with the sun moving through out the day - you could always find shade in some of the water. The other main pool was lovely, clean and warm. There is another adults pool too, as well as the lazy river over by the windmill which was just amazing. We got a double rubber ring and floated round, listening to the songs and looking up at the palm trees. I would say some of the sides need a little care and attention - some weeds around the Seven Orchids restaurant and cracked concrete. The buffet was great, better than we expected and was surprised at the amount of fresh food. Options for everyone. The waiting staff were very friendly, as well as the staff by the door, who took you to your table. Liked the different themed nights so the nights didn't seem too similar. Was tricky to get the booking we wanted for the a la carte restaurants but I was already aware of this from reading other reviews. The american diner was ok, nothing special. Seven Orchids was lovely, beautiful restaurant overlooking the lazy river and I would say this is a must. Although not advertised, they do have a kids menu although limited - fish fingers or chicken nuggets, chips and noodles with sorbet and ice cream for dessert. The Greats was ok, nothing special. Felt a little rushed and the music was so loud, considering we were eating at 6.30pm surrounded by other families with small kids, it didn't need to be that loud... The snack bar by the pool was great. We had lunch from there most days with pizza, hotdogs, sandwiches, wraps, salads, noodle pots and some sweet bits too. Bar staff are sooo quick at making cocktails, all known brands and ple
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