Hotel Bintang 3 di Ayauta District

I stayed for 2 nights at work. I also confirmed that the check-out time was 11 o'clock in the reservation confirmation, but after 10 o'clock from the front desk, I was told that the check-out was 10 o'clock and was urged to leave. The room information also stated that check-out was 11:00, and the reservation confirmation was also stated at 11:00, so I thought it was strange, so I asked the front desk to reconfirm it after leaving the room. It was thought that it was 10 o'clock at the front desk whether it was a difference of the system with the reservation site. I apologized, but I was disappointed because I thought it was a good hotel with delicious breakfast and good location. I made eco-cleaning only for towel exchange for two consecutive nights, but when I called out to get water at the front desk, I was told that it was eco-cleaning. I didn't have such an explanation, so I wanted an explanation.