Hotel Exe Reina Isabel

Very nice small hotel well located and close to the old town city center just walking around 800 meters.

Ubicación inmejorable, habitaciones muy amplias. Estuvimos en día concurrido y había cierto trasiego, que en un único ascensor creó alguna espera, pero en general alojamiento muy recomendable

之所以選這家酒店是因為它離古城不遠，大概一公里，走着可以到達，而且酒店有個收費小停車場。酒店服務人員很友好，熱情的給我們指點遊覽路線。吃早餐的時候，我把衣服落在餐廳了，餐廳服務員幫我送了上來。衹是這個酒店太老舊了，設施之陳舊實在達不到四星的標準。一進房間，一股味道，類似於羶味，房間燈帶衹有四分之一亮，剛開的時候，不亮的部分一閃一閃的，衞生間洗手枱石材是斷裂的，石材地面坑窪不平。房間很小，空的地方箱子都打不開。衣櫃裏衹有三個不一樣的塑料衣架，像是住客留下的。自助早餐很一般，餐廳座椅上污漬斑斑。

很安靜很乾凈的酒店，離火車站和古城都很近，前台服務員很熱情，我們拖着行李一到就能準確猜出客人是誰，這都是很用心的服務了

위치 좋고 친절 합니다. 그리고 지하철역하고 가깝습니다. Communication and check-in went well and the accommodation was as described. The location is good, you can walk everywhere.

My wife and I stayed at the Exe Reina Isabel for 4 nights last week, as part of a 5-city tour of north-western Spain. The staff were pleasant, courteous and efficient on all occasions. However, we experienced a number of problems with the hotel room itself. Air conditioning was centrally locked to 'heat' automatically, and we began to boil with some rapidity. Alas, the window was also locked, and so a member of staff had to be called to open it. The shower system in the bathroom was somewhat dated,, and the lever/knob which operated it fell off when we tried to use it. A member of staff had to be called to help us (who arrived very promptly). The room plug socket - useful for charging phones etc - also failed to work, so phones were charged in a bathroom socket. The room window, when opened, also provided a less than edifying view made up of backyards and refuse bins. On the positive side, all the breakfasts provided were of very reasonable quality. Choices were quite varied, and the staff were efficient and attentive. There were, probably not enough staff in attendance, however. On the Saturday, staff were seemingly overrun by a large number of visitors, who all descended for breakfasts at the same time, and demolished available food supplies within a few minutes - replenishments and cleaned, empty tables were consequently in short supply. Elsewhere, the attached hotel cafe and bar proved to be good, offering good quality snacks and drinks at a reasonable price. All in all, a mixed stay.