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Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(107)
Positive reviews(7)
Reviews with photos/video(3)
María “Alicante “
Standard Room
Stayed in Mar 2024
Couples
4 review
4.2/5
Very Good
Posted on Apr 24, 2024
Everything was perfect until...they gave us a double room on the fourth floor knowing that the elevator only goes to the third floor. I didn't consent because we were loaded with suitcases, so they changed us to a double room on the first floor. He who wants to does more than he who can... anyway!
One of the windiest nights and a window pane that wasn't glued correctly made an unbearable noise throughout the night so it was a night without being able to sleep a wink. I mentioned it the next morning at reception. They did not have even a gesture of compensation regarding the free breakfast plan.
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Guest User
Standard Room
Stayed in Aug 2023
Couples
20 review
3.7/5
Posted on Oct 4, 2023
Location: The hotel is very close to the Central Railway Station, not facing the street, and very quiet. It is very convenient for eating and shopping in the surrounding area, and it takes more than 10 minutes to reach the Papal Palace;
Architecture: It is an ancient building with a history of more than 300 years, which is very impressive;
Room: The one I booked was on the top floor, and I had to go up two flights of stairs; I definitely couldn’t book it if I had a lot of luggage; and it was very hot during the day, and the air conditioning was not very good.
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Guest User
Standard Room
Stayed in Jun 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 25, 2023
Very good intramuros location for visiting Avignon. Very beautiful building located 4 minutes walk from Avignon Center train station and 11 minutes walk from the Palais des Papes. Good bedding. Welcome swimming pool.
We changed rooms 3 times, air conditioning breakdown at 35°...too many stairs. Bathrooms much too small with bathtub even in upgraded rooms.
Faded paintwork in the rooms. No one at the bar during our week-long stay. Elevators often broken down. Lack of attention to outdated personal breakfast. I think this hotel deserves 3*** and not 4**** as indicated.