Hotel Sharveen Classic-Inn

DO NOT WASTE YOUR TIME GOING TO THIS HOTEL. When we reached, there was no power in both the rooms. We had booked two rooms. One room had AC on but none of the lights were working. Breakfast was included in our booking; however, we were charged for the breakfast. The owner justified it by stating that the site has given the room for too cheap a rate and breakfast is not included as per their rules. They have informed this booking site multiple times not to put their hotel up for reservations but trip.com is not listening to them. The owner was outright RUDE and said that his hotel is booked throughout with nearby companies and he doesn't need any business from online booking sites. When told to complain to trip.com, he was like I will not do it, you do it. Write to them or whatever but you have to pay the additional amount!

They cancel-led my booking. We not stay at that hotel. Without getting information they informing after cancellation period over.